MARKETING LEAD – INSURANCE (B2B)

Lead B2B and B2C marketing campaigns in the insurance industry. Hybrid role with strategic planning, stakeholder engagement, and digital execution. Exposure to multiple business units in a fast-paced environment.

• Act as the primary operational contact for ad-hoc print jobs submitted via the W2P Central storefront.
• Provide expert advice on print specifications, job routing, and design optimization to reduce costs and improve turnaround times.
• Manage job tracking, routing, production, and delivery, ensuring SLA compliance and complete documentation (invoices, proofs, audit data).
• Handle exceptions, escalations, and reprints, coordinating with engineering and operations teams as needed.
• Liaise with third-party print service providers to ensure timely delivery and quality standards are met.
• Support onboarding and training for new client users as the platform “power user.”
• Monitor platform performance, usage trends, and cost-saving opportunities.
• Maintain strong relationships across client and internal teams while translating client needs into actionable job requirements.
• Support regulated client requirements such as inventory tracking, audit trail completion, and document archiving.
• Participate in service quality reviews, platform updates, and process improvement initiatives.