The role of Marketing Manager is to support the growth of the business through client-first marketing and business development strategies which align to and ignite the vision of delivering an exceptional legal experience.
This is a first rate opportunity to join a highly regarded and well established team, where you will have the chance to develop your career further amongst highly professional colleagues.
You will be part of a supportive and flexible working environment where you have the ability to further your career aspirations. Our benefits package includes 5 weeks annual leave plus bank holidays and an extended break over the Christmas period, you are also awarded a day off for your birthday and will be signed up to our Health Care Plan designed with wellbeing in mind. Furthermore, we organise social gatherings and wellbeing initiatives throughout the year for all our employees, enhancing our supportive and inclusive work culture.
We have recently received national recognition for our commitment to excellence; winning Silver at the UK Customer Experience Awards for the 2nd year running in the category of “Best CX for Vulnerable Customers” and winning “Excellence in Client Care” at the 2023 LawNet Awards. These awards are alongside our continued presence in the Times Best Law Firms list – why not come and be a part of our success?
We are proud to have been recognised for our dedication to fostering a compassionate workplace environment. We were the first firm in Plymouth to be awarded the title of Compassionate Workplace by St Luke’s Plymouth, and more recently achieved the bronze award for the Wellbeing at Work programme facilitated by Livewell Southwest, with ongoing efforts towards obtaining our silver award.

SKILLS & ATTRIBUTES

You have:

• A comprehensive, research-based understanding of markets and ability to make recommendations based on industry knowledge.
• Outstanding communication and client care skills, with the ability to build trust and rapport at all levels.
• Strong time management and prioritisation abilities, ensuring deadlines are met while maintaining high-quality work.
• Exceptional attention to detail, applying a meticulous approach to case management and legal analysis.

YOU ARE ABLE TO:

• Handle confidential and sensitive information with professionalism and discretion.
• Develop and maintain strong relationships with colleagues, clients, and external stakeholders.
• Thrive under pressure, managing competing priorities effectively while maintaining a high standard of work.
  Professional & Technical Expertise

You are:

• Qualified by experience having creditability within your specialism with a strong academic background.
• Demonstrating the expected competencies for your level across Client, People, Technical, and Commercial Awareness, as outlined in the firm’s Pyramids of Skills and Behaviours.
• Proactive in your professional development, working towards competencies at the next level and continuously seeking growth opportunities.

Working collaboratively with the Practice Area Leads to develop and execute client-first marketing and business development strategies, firmwide and per department, that deliver on consistent social proof points and support earned growth.
Working collaboratively with the Head of Talent & Client Experience and Client Services Team Leader to create and implement a cross-selling strategy to maximise growth and loyalty from the firm’s existing client base.
Outlined below are a number of the duties that this role entails;