Job Summary

We are looking for a hands-on Communication and Marketing Manager to lead how our work is positioned, promoted, documented and shared.

Working closely with our strategic business units, you will transform services, programmes, opportunities and outcomes into coordinated marketing campaigns that build awareness and generate measurable registrations, enquiries, applications, visits, participation and footfall.

This role requires someone who can combine strategic planning with practical execution. You will develop the plan, write content, shape campaigns, coordinate creative production, capture on-site activities, publish across communication channels, monitor results and continuously improve performance.

Key Responsibilities

• Develop and implement MAKE’s annual communications and marketing plan, budget, campaign calendar and content calendar.
• Work closely with strategic business unit leads to translate priorities into clear target audiences, messages, campaigns and calls to action.
• Plan and deliver integrated organic and paid campaigns that generate measurable registrations, enquiries, applications, attendance and footfall.
• Manage MAKE’s website content, social media platforms, newsletters, digital listings and other approved communication channels.
• Write, edit and proofread engaging Arabic and English content for campaigns, social media, web pages, newsletters, announcements, profiles, invitations and press materials.
• Capture and coordinate photography, short-form videos, interviews and live coverage featuring members, projects, products, programmes, partners and community impact.
• Lead PR activities, media relations, press releases and proactive opportunities that strengthen MAKE’s reputation.
• Maintain the company’s brand standards and oversee the workflow of the Brand and Communications Designer and external creative suppliers.
• Manage relationships with designers, photographers, videographers, agencies, printers and other suppliers, ensuring quality and timely delivery.
• Establish campaign and channel KPIs, analyse performance, report practical insights and improve future campaigns and marketing expenditure.
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