JOB SUMMARY

The Membership & Communications Coordinator plays a pivotal role in enhancing member engagement, streamlining club communications, and supporting the overall operations of the organization. This dynamic position blends hospitality, marketing, administration, and event planning to ensure a seamless and welcoming experience for current and prospective members.

SKILLS

This role is ideal for someone who thrives in a fast-paced, member-focused environment and enjoys wearing many hats—from creative marketing to hands-on event coordination. If you’re detail-oriented, tech-savvy, and passionate about hospitality, this position offers a vibrant and rewarding opportunity to make a lasting impact. Jonas experience is a plus!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 – 45 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Membership Management

• Serve as the primary point of contact for potential and existing members via phone, email, and in-person.
• Conduct facility tours and manage onboarding, including profile creation, billing setup, and welcome communications.
• Maintain accurate membership records, rosters, and anniversary logs.
• Handle resignations with professionalism, ensuring proper documentation and follow-up.
• Reprint membership cards and send letters of introduction to reciprocal clubs.

Email & Social Media Marketing

• Create and schedule member communications using Constant Contact, including event notifications and daily club updates.
• Manage social media platforms (Facebook & Instagram), scheduling posts, responding to messages, and promoting events.
• Pin key updates and maintain a consistent posting schedule aligned with club activities.

Content Creation

• Design menus, flyers, promotional materials, and signage for events and club communications.
• Develop recruitment materials and themed collateral for seasonal campaigns and special occasions.
• Produce branded content for wine tastings, luncheons, and private events.

Website & App Oversight

• Update the club calendar, member roster, and photo galleries on the website.
• Liaise with the website design team to transition to a public-facing site, including copywriting and content uploads.
• Finalize and maintain the club’s mobile app, including event pinning and member communications.

Meeting Coordination

• Organize and attend monthly committee meetings (Membership, Entertainment, BOD), both in-person and via Zoom.
• Prepare and distribute membership packets, voting pages, and meeting materials.
• Track action items and follow up post-meeting.

Calendar & Compass Publication

• Design and distribute monthly club calendars via print and email.
• Submit monthly Compass content including events, anniversaries, menus, and new member highlights.
• Lead redesign efforts to bring Compass publication in-house.

Administrative Support

• Answer daily calls and emails, including after-hours member support via mobile Outlook.
• Order supplies, post job listings, and manage resumes.
• Coordinate with vendors and entertainment, maintain Google calendar, and prepare dining name tags.

Event Planning & Execution

• Collaborate with chefs, bar staff, and entertainment to plan and promote club events.
• Create event sheets, flyers, menus, and communications for both member and private functions.
• Decorate, set up, and ensure smooth execution of events, including staff briefings and last-minute adjustments.

Mailings & Reservations

• Generate mailing lists and prepare invitations, ballots, and donation letters.
• Manage reservations via email, voicemail, and phone; create seating charts and preorder spreadsheets.