Marketing & Move-In Coordinator at FellowshipLIFE

Freehold Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

65000.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Move-In Coordination, Customer Service, Lease Management, CRM Software, Microsoft Office Suite, Administrative Support, Event Planning, Relationship Building, Multitasking, Written Communication, Verbal Communication, Apartment Turnover Coordination, Occupancy Reporting, Data Tracking, Interpersonal Skills, Marketing Support

Industry

Hospitals and Health Care

Description

Marketing & Move-In Coordinator Position Summary Applewood Village, a FellowshipLIFE community, is seeking a highly organized and customer-focused Marketing & Move-In Coordinator to support our sales and marketing team while ensuring a seamless move-in experience for new residents and their families. This role serves as a key point of contact throughout the move-in process, coordinating paperwork, apartment readiness, resident onboarding, and marketing support activities. The ideal candidate is detail-oriented, enjoys building relationships, and thrives in a fast-paced environment where exceptional customer service is a priority. Key Responsibilities Move-In Coordination * Guide new residents and family members through the move-in process from reservation through move-in day. * Prepare and manage lease agreements, settlement documents, and resident files. * Collect deposits and ensure all required documentation is received and completed. * Coordinate move-in dates, apartment readiness, utility setup, parking assignments, keys/fobs, dining accounts, and community access. * Serve as the primary liaison between residents, families, sales, maintenance, housekeeping, and other departments. * Assist new residents with a smooth transition into the community. Apartment Turnover & Readiness * Coordinate apartment turnovers and renovations with Plant Operations and outside contractors. * Schedule apartment inspections and walkthroughs. * Ensure apartments are move-in ready and meet community standards. * Coordinate move-out inspections and apartment preparation for future occupancy. Marketing & Sales Support * Support the sales team with administrative and customer service functions. * Handle incoming inquiries and route calls appropriately. * Manage event RSVPs and marketing databases. * Assist with marketing events, community outreach programs, and resident engagement activities. * Maintain marketing materials and inventory. * Participate in sales meetings and prospect advancement discussions. Reporting & Administration * Prepare weekly, monthly, and occupancy reports. * Process expense reports, invoices, and related documentation. * Maintain accurate records and resident information within CRM systems. * Support data tracking and reporting initiatives for the marketing department. * Qualifications Required * Minimum of 3 years of experience in marketing, sales support, customer service, administration, or move-in coordination. * Strong organizational and multitasking skills. * Excellent verbal and written communication skills. * Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). * Ability to manage multiple priorities while maintaining attention to detail. * Exceptional interpersonal and customer service skills. Preferred * Associate's degree in Marketing, Business Administration, Communications, or a related field. * Experience in senior living, healthcare, hospitality, real estate, or property management. * Experience with CRM software such as Sherpa or similar systems. Location: Applewood Village – Freehold, NJ Department: Marketing & Sales Employment Type: Full-Time Reports To: Director of Sales & Marketing Why Join FellowshipLIFE? At Applewood Village, you'll be part of a mission-driven organization dedicated to creating exceptional experiences for residents, families, and team members. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day. FellowshipLIFE is an Equal Opportunity Employer.

Responsibilities

The coordinator manages the end-to-end move-in process for new residents, including lease documentation and apartment readiness. Additionally, they provide administrative support to the sales and marketing team through lead management and event coordination.