Marketing Operations Manager at British Council

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

33995.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Operational Efficiency, Stakeholder Engagement, Financial Planning, Procurement, Reporting, Communication, Marketing Best Practices, Knowledge Sharing, Budget Management, Process Improvement, Collaboration, Webinars, Surveys, Workshops, Standardisation

Industry

Non-profit Organizations

Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Marketing Operations Manager The Role: This role supports the Marketing Operations team by driving operational efficiency and continuous improvement across the function. You will lead and manage projects that enhance services, ensure compliance, and promote standardisation within the team and across the wider marketing organisation. Key initiatives may include developing procurement frameworks, supporting leadership with reporting and communications, and managing our Marketing Community of Practice. Accountabilities: The role leads the day-to-day management of projects across the Marketing Operations portfolio, ensuring progress is tracked, milestones are met, and updates are provided to senior leadership. It involves coordinating multiple marketing variables across internal teams, supporting the wider function through workshops, surveys, and communications, and maintaining a clear understanding of operational processes and ownership. The role also manages reporting requests, plans communications, and delivers webinars through the Marketing Community of Practice to drive knowledge sharing and upskilling. Additionally, it builds insight into marketing needs, proposes improvements, and implements best practice frameworks while overseeing budgets, payments, and financial reporting to ensure accuracy and efficiency. Strong stakeholder engagement is key, fostering collaboration across regions, promoting best practices, and developing networks to enhance knowledge and influence decision-making. Requirements of the role: Degree or professional qualification in digital marketing, technology or business or demonstrable level of equivalent experience Demonstrable knowledge of supporting projects with excellent results. Experience of financial and/or procurement planning and reporting Solid understanding of the processes and tools that enable effective marketing including trends and best practice Experience of dealing effectively with a wide range of stakeholders in a matrix environment. Closing Date: Applications will close at 23:59 on Monday 19th January 2025 UK Time. You must have the legal right to work in the UK at the time of application. Important Information: Department: Marketing Contract type: 13 months Fixed Term Contract (Maternity cover) Pay band: 7 Salary: £30,839- £33,995 per annum (depending on experience) plus London Market Allowance of £3,300 if London based Location: United Kingdom (London, Cardiff, Edinburgh and Belfast) Requirements: Please note that candidates must have the pre-existing, legal right to work in the UK. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Responsibilities

The role involves managing projects within the Marketing Operations portfolio, ensuring progress and compliance while enhancing services. It also includes coordinating marketing activities, managing reporting requests, and fostering stakeholder collaboration.