Marketing Operations Manager at Extreme Networks
Ontario, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

19 Jan, 27

Salary

1550000.0

Posted On

21 Oct, 26

Experience

14 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

HR Technology & Services

Description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.Become part of Something big with Extreme! As a global networking leader, learn why there's no better time to join the Extreme team.Title: Marketing Operations ManagerLocation: CanadaOverviewOver 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we're proud to foster an environment where every Extreme employee can thrive.Position Overview:We are seeking a Marketing Operations Manager to join our team. This IC role will report to Senior Manager, MarTech Solution and Innovation. You will help build, execute and continuously improve marketing campaigns, workflows, administer our Marketo platform, support critical MarTech integrations, and provide campaign operations support across US time zones.Key ResponsibilitiesDevelop, configure, and maintain Marketo programs, campaigns, workflows, and integrations; ensure platform health and performance optimizationCollaborate with content, web & digital, field marketing, Integrated campaigns, events, and other stakeholders to gather requirements and execute campaign plans.Develop, implement, and continuously refine lead scoring models and routing logic; driving MQL volume, conversion rate, and velocity to allow BDR to follow up on MQL fast.Build and maintain marketing databases, segmentation strategies, progressive profiling, and audience targeting to maximize marketing efficiencySupport critical MarTech tool integrations, including connecting Marketo with CRM, CMS, Webinar tools and other third-party platformsCollaborate cross-functionally with Web, Digital, IT, and Field Marketing Management teams to translate business requirements into technical implementationsMaintain documentation for all Marketo configurations, processes, and integrations.Monitor, troubleshoot, resolve technical issues, and provide timely support to marketing teams.Required Qualifications7-9 years of demand generation, campaign & marketing operations, strategy and operations, business operations, or similar roles with exposure to both business and technical skills2+ years of hands-on Marketo administration and expertiseStrong understanding of lead scoring, lead routing, and SLA managementProficiency with marketing automation platforms, CRM systems (ideally Salesforce), and Webinar toolsExcellent organizational and project management skills with ability to manage multiple prioritiesStrong analytical and problem-solving abilitiesAbility to work independently and take initiativeExperience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment.Preferred QualificationsMarketo Certified Expert (MCE) or equivalent certificationExperience with additional marketing technology tools (Salesforce, Cvent, Marketo Engage, Webinar tools, Workflow Management tools etc.)Background in B2B technology or enterprise software marketingExperience managing webinar programs and event marketing operationsFamiliarity with AI agent builds and automations is a plusCompensation: This role has a market-competitive salary with an anticipated base compensation range of 110,000-140,000 USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions. Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location.Benefits and Total Rewards:Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:

  • Medical, dental, and vision insurance
  • Flexible work schedules and work-from-home opportunities where role permits
  • Paid time off, including open time off in eligible markets and statutory leave in all markets
  • Paid holidays in accordance with local practice
  • Retirement savings programs, including 401(k) matching in the United States
  • Employee Stock Purchase Program, where eligible
  • Adoption assistance and fertility treatment support, where eligible
  • Flexible spending accounts, where eligible
  • Employee assistance program
  • Tuition reimbursement, where eligible
  • Life and disability insurance


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Responsibilities

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