Description:
As the Marketing Operations Manager, you will be responsible for overseeing and optimizing marketing operations, with a primary focus on leveraging customer relationship management (CRM) system capabilities, managing the marketing technology stack, and executing successful marketing campaigns. This role requires strategic thinking, technical expertise, and hands-on execution to drive effective marketing initiatives, improve operations, enhance guest engagement, and ensure alignment with the resort’s business goals.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in Marketing, Business Administration, or a related field required.
• A minimum of 5 years of experience in a marketing managerial role in the gaming industry will be accepted in place of the degree requirement.
• Minimum of five (5) years of experience in marketing operations, with demonstrated success in campaign execution, project management, and the use of CRM systems and marketing technologies.
• Experience in digital marketing channels (e.g., email, social media, paid media), marketing automation platforms, and analytics tools is preferred.

Please refer the Job description for details