Marketing & Operations Virtual Assistant at Virtual Rockstar

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing Execution, Data Reporting, Operational Follow-through, Campaign Execution, Data Accuracy, KPI Tracking, CRM Hygiene, Pipeline Communication, SOP Adherence, Workflow Improvement, Google Sheets, Microsoft Excel, Data Validation, Troubleshooting, Attention to Detail, Reliability

Industry

Medical Practices

Description

This is a remote position. Virtual Rockstar is hiring a Marketing & Operations Virtual Assistant on behalf of a US-based healthcare and rehabilitation organization. The Marketing & Operations VA will support marketing execution, data reporting, and operational follow-through across multiple systems. This role is designed to remove execution bottlenecks, maintain clean and accurate data, and support marketing experiments, campaigns, and workshops—allowing leadership to stay focused on strategy and growth. About Our Client Our client is a mission-driven healthcare organization focused on elevating expectations and helping people achieve meaningful, measurable results. Their culture is built on genuine care, strong relationships, education, teamwork, and continuous improvement. They value trust, accountability, healthy discussion, and follow-through. This is a highly collaborative environment where attention to detail, ownership, and reliability are critical to success. Responsibilities Marketing & Campaign Execution Support execution of marketing campaigns across email, SMS, social media, and workshops Schedule, test, and QA email and text campaigns Build and update email and SMS templates for different pipeline stages Monitor campaign performance and flag issues or inconsistencies Assist with social media management and basic content support Monitor and respond to online reviews and comments as needed Data Entry, Reporting & KPI Tracking Perform weekly and monthly data entry and KPI reporting Update dashboards and reports in Google Sheets or Excel Pull data from multiple systems and consolidate into centralized reports Validate data accuracy across platforms and proactively flag discrepancies Edit and troubleshoot spreadsheet formulas (including pivot tables) Assist with annual dashboard rollovers and ongoing report maintenance CRM, Pipeline & Operations Support Maintain CRM hygiene, including list cleanup, segmentation, and QA checks Support pipeline communication via email and SMS Assist with workshop and webinar setup, registrant tracking, and follow-up Provide operational follow-through on tactical tasks assigned by leadership Close administrative “loose ends” that fall outside core clinical or front-desk duties Administrative & Cross-Functional Support Take direction from the owner and clinic directors Work from documented SOPs, checklists, and Loom trainings Provide regular updates on task status and completion Identify inefficiencies in workflows and propose improvements Support one-off administrative and operational projects as needed Tools & Systems Used Google Workspace (Gmail, Docs, Sheets, Drive) Microsoft Excel CRM systems (Breakthrough PT Marketing, Pipedrive) EMR: Clinicient Automation: Zapier Webinar & scheduling tools: Demio, Calendly Marketing & analytics tools: Google Analytics, Google Business Profile, Meta Ads, Looker Studio Communication: Slack, Loom HR / ATS: BambooHR Reporting & operations tools: FOTO, EOS 90 Requirements Proven experience in marketing operations, campaign execution, or data-focused VA roles Strong proficiency in Google Sheets / Excel, including formulas and pivot tables Excellent written and spoken English communication skills Highly detail-oriented with strong data accuracy and QA habits Ability to manage multiple task types without constant supervision Proactive problem-solver who can troubleshoot issues independently and propose solutions Comfortable working from SOPs while also identifying gaps and improvements Reliable, responsive, and consistent with deadlines and follow-through Must be able to work US business hours (EST preferred) Benefits Competitive salary commensurate with experience. Opportunities for professional development and growth. Work in a dynamic and supportive team environment. Make a meaningful impact by helping to build and strengthen families across the globe.

Responsibilities

The Virtual Assistant will support marketing execution across various channels like email, SMS, and social media, while also ensuring data accuracy through regular reporting and KPI tracking in centralized systems. This role involves maintaining CRM hygiene and providing operational follow-through on tactical tasks assigned by leadership to remove execution bottlenecks.