Develop and implement sales action plans and sales related activities
Lead community tours for prospective families, effectively guiding them through the decision-making process to secure new resident move-ins
Plan and execute a variety of community and family events, both within and outside the community
Conduct proactive outreach to the local community residents, leaders and organizations
Build referral partner relationships through proactive outreach to include local physicians, hospitals, skilled nursing facilities
Thoroughly understand rental agreements and effectively negotiate terms and conditions
Monitor move-in and move-out trends to ensure the community meets census targets, while effectively analyzing and articulating key patterns
Record all sales activity within the CRM tool (Yardi) and engage with prospective leads within 12 hours
Develop strong relationships with sister communities to encourage referral activities
Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management
Gain a comprehensive understanding of community operations, nursing, and care services to effectively communicate with families throughout the sales process
Provide exceptional service throughout the prospective resident journey and continuously for existing residents
Foster professional relationships and maintain open communication with internal departments to effectively achieve organizational initiatives
Travel locally, as necessary, for outside sales calls, industry events, and networking event
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