Posted: 30/07/2025
Closing Date: 27/08/2025
Job Type: Contract
Location: Collingwood or Mascot
Job Category: Banking and Financial Services
Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.
The Marketing Specialist plays a key role in delivering marketing and engagement strategies for both Qudos Bank and Bank Australia, driving member engagement, supporting retail and broker networks, and managing sponsorships and third-party partnerships.
This role oversees member communications, special projects, and interest rate updates across customer-facing channels, ensuring timely and consistent messaging. With a strong focus on member engagement, the specialist coordinates the monthly campaign calendar, branch events and broker marketing.
Additionally, the role manages Qudos Bank’s sponsorship of Qudos Bank Arena, collaborates with creative agencies for campaign execution, and oversees marketing systems including Eloqua, Intelligence Bank, and Jira to ensure efficient campaign delivery and team operations.

• Contribute to the annual marketing plan and maintain a rolling 12-month campaign calendar
• Lead end-to-end execution of integrated marketing campaigns across digital, social, email (Eloqua), and direct channels
• Ensure campaigns deliver consistent, engaging brand experiences aligned with strategic goals
• Monitor and analyse campaign performance, applying insights to optimise future activity
• Manage customer communications to support campaigns, ensuring clarity, compliance, and brand tone
• Coordinate internal marketing communications to keep staff informed and engaged
• Oversee interest rate change communications across all customer-facing channels, ensuring accuracy and timely updates
• Develop and maintain procedures for interest rate updates and stakeholder approvals
• Support broker engagement through targeted marketing strategies, communications, and merchandise distribution
• Manage sponsorships and third-party partnerships, including Qudos Bank Arena and partners like NobleOak, Allianz, and Convera
• Plan and execute joint marketing initiatives with third-party partners and internal teams
• Provide marketing support to branches and the Contact Centre, including signage, digital screens, and in-branch communications
• Monitor and report on the marketing budget, identifying opportunities for cost efficiency
• Manage marketing systems including Eloqua, Intelligence Bank, and Jira, and support system transitions
• Provide daily guidance and workflow coordination to direct reports, fostering team collaboration and performance