Marketing Specialist at Lakeshore Recycling Systems

Rosemont, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office Suite, Interpersonal Skills, Reporting, Analytical Abilities, Verbal Communication, Written Communication, Organizational Skills, Time Management, Customer Service, Social Media Management, Content Editing, Logistical Support, Inventory Management, Event Coordination, Brand Reputation Management, Customer Satisfaction

Industry

Waste Collection

Description

The Marketing Specialist plays a vital role in supporting the marketing team by managing customer-focused communications, operational tasks, and administrative responsibilities with a strong foundation in customer service. This role ensures seamless coordination of marketing initiatives while upholding LRS’ commitment to exceptional service, sustainability, and operational excellence. Reports to: VP Marketing & Customer Service * Manage and respond to Better Business Bureau (BBB) reviews as well as draft responses for Attorney General inquiries with internal stakeholders. * Manage service-related social media responses to maintain brand reputation and customer satisfaction. * Cody editing and review of content for accurate grammar and brand consistency. * Support marketing team with drafted customer and internal communications. * Order and manage distribution of operations manuals (Drivers Vehicle Inspection Report books) for field teams. * Coordinate the ordering and distribution of business cards for employees. * Manage swag inventory, including ordering, distribution, and tracking. * Provide logistical support for sales events, including shipping marketing collateral and promotional materials. * Perform other tasks as required or assigned. Qualifications * Intermediate proficiency in Microsoft Office Suite. * Strong interpersonal skills. * Strong reporting and analytical abilities. * Excellent verbal and written communication skills. * Proficient organizational and time management skills with ability to prioritize and multitask. Education & Experience: * Bachelor’s degree and a minimum of 1 year of experience or equivalent combination of education and experience. Physical Demands & Work Environment: * Prolonged periods of sitting at a desk and working on a computer. * Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls. * Regularly required to talk and hear, both in person and by phone or web meetings. * Occasionally required to stand, walk, and reach with hands and arms. * Ability to read and interpret data on a computer screen or printed documents. * Work is performed in a typical office environment with moderate noise levels, in a climate-controlled environment with heating and air conditioning. * Potential for remote work or hybrid work arrangement. Travel Required: Some travel required approximately 5% of the time to LRS locations, marketing events, photo shoots, off-site events, etc. [h2][/h2]

Responsibilities

The Marketing Specialist supports the marketing team by managing customer-focused communications and operational tasks. This role ensures seamless coordination of marketing initiatives while upholding the company's commitment to exceptional service and operational excellence.