JOB DESCRIPTION

You’re customer obsessed and thrive in a fast-paced environment with a start-up feel, but benefit from the resources and strong brand reputation of a large stable company. We are a highly-collaborative team with an entrepreneurial spirit—committed to supporting the J.P Morgan Chase Wealth Management business while driving a more personalized and human experience for our clients.
As a Marketing Strategy Senior Associate on the Chase Wealth Management team, you’ll help guide engagement and satisfaction efforts, overseeing the client end-to-end journey. Your team mentality will help you build strong partnerships and the shared satisfaction of knowing how far the work has come motivates you to drive further impact. You are adept at navigating ambiguity to achieve shared goals. You are driven by curiosity and have a passion for continuous improvement, with a proven track record of delivering results.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Bachelor’s Degree
• 3 years of professional marketing experience within a matrixed organization working with cross functional teams
• Highly organized with strong project management skills with attention to detail
• Proven problem-solving, analytical and critical thinking skills
• Strong communication and presentation skills – highly proficient in PowerPoint

PREFERRED QUALIFICATIONS, CAPABILITIES AND SKILLS

• B2C marketing, preferably in Financial Services
• Experience in strategy: engagement, customer loyalty, retention or product marketing
• Delivering real-time personalized & dynamic content with proven business results

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

• Guide a best in class client engagement strategy and manage the end to end client journey
• Develop strategic briefs and be a champion for the creative—ensuring your campaigns launch flawlessly
• Synthesize ongoing analytic insights that inform optimizations of marketing tactics
• Commission research and strategize with creative experts to execute high-quality campaign creative, working with both internal teams and external agencies
• Collaborate with stakeholders across a large matrixed organization, building relationships with marketing, content, product, analytics, technology, practice management, and the Advisor field.
• Effectively guide awareness of our marketing campaigns to key stakeholders and the field of advisors, crafting clear internal communications and new playbooks
• Work collectively with key partners to create solutions in a dynamic environment that address business needs and can be measured for success
• Create executive level presentations to drive alignment
• Implement streamlined and automated processes to improve efficiency in how we work