BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
We’re looking for a Marketing Technology Architect to join our Business Applications team. This individual will serve as a strategic technical partner to our Marketing and Revenue teams. You’ll own the architecture and optimization of marketing technologies — centered on Salesforce — with a focus on operational efficiency, campaign execution, lead lifecycle automation, and cross-functional data flow.
You’ll collaborate across Marketing, Sales, RevOps, and IT to ensure the systems that power growth are scalable, secure, and aligned with business objectives. You’ll be hands-on in managing systems and integrations, while also providing architectural direction and governance to ensure technology solutions meet long-term needs.

• Lead the architectural design, implementation, and evolution of the marketing technology stack with Salesforce as the core platform
• Partner closely with Marketing, Sales, and Revenue Operations to translate business objectives into scalable, integrated MarTech solutions
• Define and enforce best practices across campaign automation, lead lifecycle management, attribution modeling, and data governance
• Evaluate and integrate third-party marketing technologies to complement Salesforce functionality, ensuring seamless data flow and interoperability
• Build and maintain scalable integrations between marketing tools and Salesforce using APIs, ETL/iPaaS tools (e.g., Workato), or custom development
• Provide guidance and hands-on support for platform configuration, data modeling, and process automation in Salesforce and connected systems
• Drive alignment between Marketing and Sales systems (e.g., campaign member sync, lead-to-account matching, scoring, routing)
• Establish data quality standards and lead initiatives to improve the reliability and usability of marketing data
• Stay current on MarTech trends and bring innovation and improvements to the team’s processes and platforms
• Mentor and collaborate with other admins, analysts, and developers within the Business Applications team