Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years’ experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
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Marketing & Workplace Experience Specialist at Tyro Health
At Tyro Health, we are passionate about improving the healthcare experience, with a specific focus on payments. Our products make it easier for healthcare providers to get paid, making healthcare more accessible for all Australians. We are rapidly expanding our capability, and so we are looking for an exceptional Marketing and Workplace Experience Specialist to join our team.
About the role
We’re on the lookout for a proactive and versatile team player to join us in a unique role, blending Marketing and Workplace Experience at Tyro Health. This is a great opportunity for someone looking to grow their marketing and organisational skills in a fast-moving, purpose-driven environment. You’ll help build brand awareness, drive lead generation, and deepen customer engagement within the health industry. You’ll get hands-on with campaign development, content creation, and partnership marketing – working closely with both internal teams and external partners to deliver meaningful, and data-informed results.
An initial focus area of the role will be leading our partnership marketing efforts, including planning and executing events, conferences, and joint partner initiatives. You’ll play a vital role in strengthening partner relationships and showcasing the value Tyro Health brings to the market. As part of a lean and agile team, you’ll have plenty of opportunities to expand your skill set and take on new challenges.
On top of that, you’ll take ownership of the day-to-day operations of our Melbourne office, ensuring it runs smoothly and feels like a great place to work. From internal events to workplace experience initiatives, you’ll collaborate with our broader WE team to create a welcoming, efficient, and energising environment for our people.
Whilst based in Melbourne, you will be reporting to the Senior Marketing Manager.
What you’ll do

Marketing

• Use a wide range of marketing strategies and techniques including but not limited to digital advertising, social media, email, events, webinars and print to engage with new and existing customers.
• Develop and execute marketing campaigns end-to-end and on budget.
• Analyse data to measure the effectiveness of campaigns and identify areas for improvement.
• Create content that resonates with our target audience, including blog posts, website, social media, and email newsletters.
• Collaborate with the Partnerships team to deliver and optimise marketing initiatives across Tyro Health’s partner network.
• Improve partner advocacy and experience by building strong partner relations with existing partners and add value to newly on-boarded partnerships through key joint initiatives, execution of go-to-market launch plans and value exchange programs.
• Collaborate with cross-functional teams to develop and execute marketing initiatives – an understanding of heavily regulated industries is an advantage.
• Stay up to date with the latest trends and technologies in marketing.

Office Management

• Manage the operations of the Melbourne office from ordering supplies to liaising with contractors.
• Support and coordinate internal workplace engagement activities that bring our team together.
• Ensures functionality, comfort, safety and efficiency of the office environment by integrating people, place, process and technology.

What you’ll bring

• Ideally 2+ years marketing experience
• Tertiary business or marketing-related qualification
• Financial services industry experience preferred
• Events and partnerships management experience preferred
• Excellent stakeholder management and negotiation skills
• A clear communicator, both spoken and written
• Strong organisational and planning skills in a fast-paced environment
• Problem-solving approach
• Test-and-learn approach/mentality
• Experience with platforms like WordPress, HubSpot, Salesforce and Marketo highly regarded

What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll also receive:

• A mix of in-office and remote working
• Learning and career development opportunities
• 16 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

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Please refer the Job description for details