Markets Asset Servicing Associate - Income Equities Manila at JPMC Candidate Experience page

Manila, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Asset Servicing, Income Processing, Equities, Reconciliation, Claims Resolution, Controls, Risk Management, Problem Solving, Teamwork, Data Transformation, Data Visualization, Alteryx, Tableau, Analytical Skills, Relationship Management, Attention To Detail

Industry

Financial Services

Description

Join our Markets Operations team and help deliver timely, accurate income processing for global clients. Be at the heart of controls, risk management, and continuous improvement while collaborating across trading, operations, and finance. Grow your expertise in a fast-paced environment that values ownership, problem solving, and teamwork. As an Associate in Markets Asset Servicing within Markets Operations, you will manage end‑to‑end income event activities—dividends, coupons, and redemptions—and ensure timely, accurate processing. You will reconcile cash, stock, and related breaks; resolve payable and receivable claims; and uphold controls, procedures, and service levels. You will partner with internal teams and external parties to remove blockers, eliminate aging items, and improve quality and productivity. You will also contribute to documentation, cross‑training, and change initiatives that strengthen operations. Job responsibilities * Complete pre‑event reconciliations and pay‑date processing for income events to avoid P&L and client impact. * Resolve payable and receivable claims (e.g., stock borrow/loan, market‑failed dividends/bonds, coupons, repo) with internal and external parties. * Reconcile cash, wash, suspense, and control account breaks; match off accurately; prevent items aging beyond policy; and remediate feed issues end‑to‑end. * Serve as the escalation point for internal stakeholders and clients; ensure effective service coverage and timely updates. * Act as a subject matter expert for assigned functions and share knowledge to strengthen team capability. * Identify control gaps and drive process re‑engineering and automation to improve quality and efficiency. * Maintain procedures and job aids; ensure adherence to policies, controls, and regulatory expectations. * Support transformation and change initiatives; influence outcomes with data‑driven recommendations. * Deliver quality and productivity improvements; track and report performance against targets. * Contribute to cross‑training and role rotation to build resiliency and maintain workflow continuity. * Partner with global teams to align practices and communicate changes clearly. Required qualifications, capabilities, and skills * 6+ years of relevant experience in asset servicing (income or corporate actions) or market operations. * Proficiency with data transformation and visualization tools (e.g., Alteryx, Tableau or equivalents). * Strong analytical and problem‑solving skills; independently identify, escalate, and resolve complex issues with sound judgment. * Effective teamwork and adaptability; collaborate across functions and seniority levels. * Strong interpersonal and relationship‑management skills. * Ability to partner with internal teams, clients, and third‑party providers to achieve outcomes. * High attention to detail; delivers accurate outputs under tight timelines. * Ability to manage competing priorities and drive change to goals and deadlines. * Strong organization and prioritization across concurrent tasks. * Excellent written and verbal communication skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word) and comfort with new tools. Preferred qualifications, capabilities, and skills * Bachelor’s degree in Finance, Business, Accounting, or a related field. * Understanding of development methodologies (e.g., Agile, Waterfall); able to lead across approaches. * Business analytics or project management certifications. * Experience with automation tools (e.g., Alteryx, Tableau, UiPath). * Familiarity with global market operations and industry trends. * Experience documenting processes and controls, including SOPs and desk procedures. FINRA Series 99 is a plus (not required). JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

The Associate will manage end-to-end income event activities, including dividends, coupons, and redemptions, ensuring timely and accurate processing while reconciling cash and stock breaks. Responsibilities also include resolving payable/receivable claims, upholding controls, and partnering with internal and external teams to eliminate blockers and improve productivity.