Salary - Grade
GBP £33,291 to £34,779 33291 - Scale 5
Contract Type
Permanent
Contracted Hours
Full Time - 36 hours per week
DBS Required
No
Department
Climate, Homes and Economy
Service
Public Realm
Closing date
03/08/2025
Every Saturday & Sundays|Outdoors | Evenings & Weekends

ABOUT YOU: A FRONTLINE INNOVATOR

You are a confident, customer-focused individual with excellent communication and interpersonal skills. You thrive in a diverse environment and are committed to fairness and sustainability. We’re looking for someone who is:
– Proactive and Resourceful: Able to work independently, identify problems, and initiate quick and effective action.
– Organised and Meticulous: Capable of keeping accurate records and managing time effectively under pressure.
– A Skilled Communicator: Able to resolve problems calmly, with patience, and communicate sensitively with a range of people.
– Physically Capable: Comfortable with outdoor working in all weather conditions, and able to walk or stand for most of the day. The role also involves some manual handling.
– Technologically Savvy: Competent with IT, particularly Microsoft Office.
– Committed to Public Service: Dedicated to delivering high-quality front-line service with integrity and a positive attitude. You’ll be expected to understand relevant legislation related to market and street trading.

WE UNDERSTAND THE BENEFITS OF USING AI IN THE WORKPLACE. HOWEVER, IF YOU ARE THINKING OF USING THIS TOOL TO SUBMIT YOUR APPLICATION, WE ASK YOU TO THINK ABOUT WHAT VALUE IT WILL ADD. AI TOOLS TEND TO LACK THE PERSONAL TOUCH AND AUTHENTICITY WE VALUE IN CANDIDATES. WE ENCOURAGE YOU TO SHOWCASE YOUR UNIQUE KNOWLEDGE AND SKILLS USING YOUR OWN VOICE.

Closing date for applications: 03 August 2025 (22.59)

THE ROLE: MAKE MAGIC HAPPEN IN PUBLIC SPACES

You will be the first point of contact for traders and customers, providing high-quality service and resolving issues with a calm and confident approach. This dynamic role involves being out on the market for 80% of your trading day, monitoring activities, checking licenses, and ensuring adherence to regulations. You’ll play a vital part in:
– Supporting Traders: Assisting with stall setup and breakdown, and building positive relationships with license holders.
– Ensuring Compliance: Carrying out regular checks on stall sizes, commodities, and licenses, and advising traders on their responsibilities. You’ll also identify and report any breaches, supporting enforcement action.
– Promoting Growth: Supporting income-generating activities and identifying new trading opportunities and businesses.
– Maintaining Standards: Reporting defects, ensuring market cleanliness, and managing public highway obstructions.
– Community Engagement: Being visible and accessible to the public, dealing with inquiries and complaints, and fostering strong community relations.