Location: Markham, ON (onsite)
Position Type: Permanent Full-Time
Reporting: Operations Manager
Openings: 3 positions available
Start Date: October 1, 2025
Hours: Monday to Friday, 7:00am – 4:00pm or 8:00am – 5:00pm
Compensation: $55,000 - $58,000 per annum

SUMMARY:

The Administrative Support is responsible for providing front-line support through switchboard operations, mail and courier handling, document management, and dispatching residential service calls. This role requires strong organizational and customer service skills to manage inquiries, resolve or escalate concerns, and maintain accurate records. The successful candidate will be detail-oriented, proficient in Microsoft Office, and able to balance multiple priorities while ensuring compliance with Miller Waste Systems’ safety policies and procedures.

COMPETENCIES & QUALIFICATIONS:

• Successful candidates must have a minimum of 6 months of administrative experience
• Exhibit excellent communication (written, oral, and auditory) and customer service skills.
• Highly productive, team player with excellent written, oral and customer service skills
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Show strong attention to detail with proven problem-solving skills and accuracy in your work.
• Demonstrate abilities in managing time/multiple priorities with strict deadlines.
  Posting closing date: This posting will remain active until it has been filled.
  We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.
  Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.
  We are committed to providing person with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.
  Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 60 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs

• Must adhere to Miller Waste System safety protocols and must be familiar with occupational Health & Safety Act.
• Main switchboard operator for all incoming calls, sorting incoming mail as well as courier packages.
• Filing and general maintenance of all administrative documents, update daily records, as well as any other general administrative duties as required (both manual paper and electronic filing system).
• Answering customer concerns and providing appropriate direct support or escalating to management as needed.
• Answering incoming calls for inquiries
• Dispatching residential calls/complaints to Route Supervisor and Drivers