Support the end-to-end management of banking products, from design and implementation through to optimisation and ongoing maintenance.
Project manage product, fee and pricing change initiatives.
Work closely with Operations, Distribution, Marketing, Finance, Risk, Compliance and Technology teams to deliver product improvements.
Conduct product testing and support the successful implementation of system and product changes.
Analyse customer insights, competitor activity and industry trends to identify opportunities and recommend improvements.
Provide product expertise and support across key strategic and business projects.
Manage internal product enquiries and support key external partnerships.
Own and deliver the MarTech roadmap, ensuring investments drive measurable business, marketing, and customer outcomes.
Lead platform strategy and optimisation across Adobe Experience Cloud capabilities, including AEM, DAM, Customer Journey Analytics, Adobe Target, and Workfront.
Prioritise and manage the product backlog, balancing strategic initiatives, optimisation opportunities, and operational delivery.
Use analytics, experimentation, and customer insights to improve acquisition journeys, conversion performance, and platform adoption.
Lead and develop a high-performing team while coordinating a broader cross-functional squad of marketing, digital and technology specialists.
Partner with senior stakeholders across Marketing, Technology, Data and Customer teams to drive alignment, governance, and value realisation.
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