JOB OVERVIEW

The SCORE (Sickle Cell Outreach Resources and Engagement) Program is accepting applications for Community Health Workers (CHW). The CHW will be responsible for helping clients and their families navigate and access community services and other resources to adopt healthy behaviors, maintain or retain care. The SCORE CHW supports providers and social service agencies with an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of clients with sickle cell disease (SCD) and/or their families. The CHW provides social support and informal counseling, advocates for individual and community health needs, and supports client goals.

REQUIRED EXPERIENCE AND SKILLS

• Written and oral fluency in English.
• Excellent communication skills, such as active listening and using language appropriately, verbally and in writing.
• Experience working as a CHW in a multicultural or community-based setting for a minimum of 2 years.
• Experience providing emotional support, encouragement, and motivation to clients.
• Experience working with many diverse people, including children and teenagers.
• Basic computer skills, word processing, and data entry.
• Effective telephone skills.
• Ability to work independently, be self-directed, and flexible.
• Ability to prioritize and perform functions with minimal supervision.

PREFERRED SKILLS AND ABILITIES

• CHW Certification from an accredited training program.
• Electronic medical record (EMR) experience.
• Experience working with clients living with sickle cell disease.
• Good organizational skills to handle multiple priorities while remaining professional.
• Strong level of confidentiality due to the sensitivity of materials and information handled.
• Ability to make suggestions on workflow or system efficiency and effectiveness.
• Ability to work at a high-volume level of accuracy.
• Be skilled in computer/tablet use, especially in Gmail/Google Office Suite.
• Be skilled with web meeting platforms (e.g. Zoom).
• Experience in addressing harm reduction, health equity, social justice, and the social determinants of health, sexual and behavioral health, and related support services, including prevention, housing, care, and treatment.

PRE-EMPLOYMENT REQUIREMENTS

• Resident of the state of Maryland.
• Completion of pre-employment drug testing and background check.
• Quiet, internet-enabled, private, remote workspace.
• Valid Maryland Driver’s License with a clean driving record.
• Vehicle for personal use or reliable transportation. Reliance on public transportation is not permitted.

EDUCATION REQUIREMENTS

• High school graduate or equivalent.
• Successful completion of a Community Health Worker training program, such as from a college or other educational institution, is preferred.
• Medical terminology and/or background preferred.
  While performing the duties of this job, the CHW is regularly required to sit for prolonged periods, talk, and listen. The CHW is occasionally required to stand, walk, and use hands to operate a computer keyboard. The employee may occasionally lift and/or move up to 25 pounds. Vision requirements include: close vision, distance vision, depth perception, and the ability to adjust focus. Ability to read multiple handwritings.

Please refer the Job description for details