Primary Responsibilities:

• Tracking the status of open cases within the firm (active dockets), including through communication with the assigned legal staff, to ensure that cases are being processed according to the needs of the current stage of the litigation.
• Providing reports to the firm’s owner regarding the status of cases as requested.
• Ensuring that the staffing needs of active projects/cases are met by meeting with the paralegals/supervisors of various dockets to determine staffing needs and reassigning personnel to projects as needed.
• Assisting the legal staff with developing and implementing case management processes to meet the needs of the litigation/project, including processes related to the ordering of medical records, working with outside vendors/companies (couriers, mail) and working with internal departments (IT, Accounting)
• Responding to inquiries from clients regarding the status of their case and answering (or redirecting) questions which cannot be answered by the legal staff.
• Acting as the point person between the managing attorney/firm owner and the legal staff regarding general case/litigation status updates and communicating that information with the legal staff (educating them) to allow them to effectively manage their cases/clients.
• Ensuring that relevant case information is properly entered into and tracked within the firm’s case management software including case stage/statuses, staff assignments, and all client correspondence.
• Running regular reports on Statutes of Limitations for all active cases to ensure that SOLs are being properly entered, updated, and protected in advance of their expiration date