Massage Therapist at Accor

Jeddah, Makkah Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relations, Appointment Scheduling, Product Sales, Massage Treatments, Hygiene Procedures, Stock Management, Organization, Attention To Detail, Communication, Time Management, Multi-tasking, Data Entry, Computer Skills, Flexibility

Industry

Hospitality

Description

Company Description Accor have more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. Job Description Customer Relations Is focussed on providing customer satisfaction at all times.Informs guests about how the Institute operates and is organised, and explains the treatment process and its benefits. Ensures guests are well looked after at all times while at the Institute.Keeps the appointment book up-to-date and is able to handle changes in work schedules, due to late arrivals or cancellations.Provides advice on the Institute's beauty products and sells them.Advises guests on the services and activities offered on site, as well as the region's cultural and tourist attractions. Professional techniques / Production Gives massage treatments in compliance with standards and protocols, respecting appointment times and standard treatment durations.Ensures the smooth running of appliances and equipment, informing the direct Manager or Technical Department of any anomalies.Respects standard massage treatment hygiene procedures. Team management and cross-departmental responsibilities Escalates any customer complaints or problems to management. Takes part in meetings for the Health Club team and departmental meetings. Management and administration Handles stock management and follow-up for the equipment and products used in treatments.Is responsible for organising the cubicle. Hygiene / Personal safety / Environment Respects hygiene, safety and environmental regulations. Additional Information Multi-tasking Data Entry Computer Skills Flexibility Organization Attention to Detail Communication Time Management Job-Category: Wellness & Recreation Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The role focuses on providing excellent customer satisfaction by informing guests about institute operations, explaining treatments, and ensuring guest well-being during their visit. Responsibilities also include performing massage treatments according to standards, managing appointments, advising on products, and handling stock and cubicle organization.