QUALIFICATIONS AND EXPERIENCE REQUIRED:

• Minimum of Level 3 Vehicle Maintenance & Repair qualification
• A manufacturer recognised training and accreditation (desirable)
• Experience at a Diagnostic or Master Technician level, ideally within a main dealership
• EV / Hybrid experience (desirable)
• Must hold a full UK driving licence

• Carry out diagnosis, repair and evaluation of customer vehicles
• Diagnose complex symptoms across a range of vehicles
• Ensure quality and a first time fix of all customer vehicles
• Communicate with customers to fully understand their reported issue
• Complete detailed video vehicle health checks to support customer decision making during the service process
• Work with the Stellantis Technical Platform Teams to find the best solutions for repairs
• Lead by example continually demonstrating best practice to your colleagues
• Develop your skills & knowledge to stay at the forefront of vehicle technology, including EV and Hybrid Vehicles
• Assist and train your colleagues through mentoring and coaching
• Maintain a clean & safe workshop environment