REQUIREMENTS

You will be required to gain your L2 in Spectator Safety certificate as part of your employment, this training may be provided by FGH Training free of charge.

ABOUT THE ROLE

Position: Matchday Response Security Officer
Hourly Rate: £13.10 - £14.68 * (*hourly rate inclusive of holiday pay)
Schedule: Match fixtures
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in “Looking After Our Team”, “Giving Something Back” and striving to “Be Great Today, Better tomorrow”.
We are looking for Response Officers who champion our values to join our matchday teams Keeping People Safe at our Sheffield venues.
An SIA Door Supervision licence is essential for this role.

Duties include:

• Carrying out pre and post event safety checks.
• Searching customers on entry to venues.
• Monitoring access points and site perimeter patrolling.
• Ingress and egress management.
• Crowd management - foot traffic direction, maintaining order, ensuring crowd safety plans are adhered to
• Conflict management
• Deliver approachable customer service and support to guests
• Report any anti-social and suspicious behaviour
• Directing customers around the site
• Dealing with customer ejections from site and physical intervention