Maternity Leave Cover Customer Service Coordinator UK at Teleflex Incorporated - Czech Republic

Athlone, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Call Handling, Query Management, Complaint Management, Backorder Management, Sales Support, Price Management, Customer Master Data Maintenance, SAP, Microsoft Office, Communication Skills, Time Management, Organizational Skills, Problem-Solving, Relationship Building, Customer Service, Attention To Detail

Industry

Medical Equipment Manufacturing

Description

About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.Position Summary To manage the day-to-day Customer Service activities including process of orders. #LI-hybrid #LI-sc1Principal Responsibilities • Call handling• Query and complaint management. • Liaison with warehouse / monitor delivery performance• Backorder management.• Sales support.• Liaison with Accounts Receivable.• Price management and control.• Customer master data maintenance.• Recall support• Ensure customer orders are processed on time and accurately.• Ensure customer calls are handled in a timely and professional manner.• Manage customer and sales team queries. Ensure all queries are responded to in an accurate, timely and professionalmanner.• Provide product availability, stock information and delivery information to customers and sales in an accurate and timely manner.• Ensure all returns, credits and debits are processed on time and in line with existing procedures.• Support pricing queries and the invoicing process as neededEducation / Experience Requirements • Fluency in English is required• 2-3 years Customer Service experience• Relevant 3rd level qualification• High level of accuracy• Strong attention to detail• Good computer skills; knowledge of Microsoft Office tools and SAP an advantage• Excellent communication skills• Professional telephone manner• Strong service orientation• Ability to build strong relationships with customers and internal colleagues• Self-Starter / ‘Can Do’ approach• Time management & organisational skills• Goal orientatedSpecialized Skills / Other Requirements • Approachable and enthusiastic • Flexible and adaptable• Engaging and relating• Able to work on own initiative and as a team player• Good organizational skills with cultural awareness and sensitivity• Good judgement and problem-solving skills Teleflex is an equal opportunity employer. Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community. If you require accommodation and support to apply for a position, please contact us at talent.emea@teleflex.com.Diversity fosters innovative thinking and entrepreneurship and that’s what we are about at Teleflex. We trust and value our people and their diversity and we make it fun to work here. We are on a journey to ensure our workplaces mirror the patients we serve and the communities we operate in. Our approach is simple, we embrace everyone and want them to feel they belong here. We are building a culture where all employees can bring their best and unique selves to work. If that appeals to you, we would love to hear from you. Come join a company where diversity is sought out and inclusivity is how we progress. At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front. Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. © 2026 Teleflex Incorporated. All rights reserved.

Responsibilities

Manage day-to-day customer service activities, including order processing and handling customer queries and complaints. Coordinate with the warehouse and accounts receivable to ensure timely delivery and accurate invoicing.