Maxima Macarthur Square - Store Manager at Mecca Brands
, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Customer Service, KPI Management, Training, Mentoring, Feedback Provision, Operational Efficiency, Sales Performance, Team Motivation, Organizational Skills, Communication Skills, Change Management, Influencing Others, Back of House Experience, Retail Management

Industry

Retail

Description
The Role You Could Play If you are looking to take the next step in your MECCA Career and move into a management role, this could be your opportunity to lead the MECCA Maxima Macarthur Square team as their Store Manager in a full-time capacity. Our Store Managers play a pivotal role in the business with the responsibility of leading a team of passionate Hosts and Specialists to deliver an exceptional customer service experience every single day. You champion our MECCA Values and embody our vision of making customers look and feel their best. Key responsibilities as a Store Manager include: Engage and motivate your team in store to meet KPIs and uphold our values Drive success in your team through ongoing training, mentoring and providing feedback whilst working closely with your Regional Sales Manager to build a highly effective team. Ensure smooth and efficient store operations that underpin a seamless customer experience Attend our bi-annual leadership conference in Melbourne, with motivational guest speakers from both inside and outside the beauty industry providing invaluable guidance for life. MECCA Store Managers work full-time hours from Tuesday to Saturday. What You Will Bring We look for experienced, senior and passionate managers who are capable of leading and motivating a team, driving operational excellence and delivering on sales and KPI expectations. Along with embodying our values and brand, you: Minimum 3 years of previous experience working in a retail environment Previous leadership experience with proven sales success and team member development Genuinely care about people, and always sees through the eyes of the customer and team to ensure the best customer and team member experience. Have an unrelentless pursuit of operational effectiveness with demonstrated back of house experience (highly desired) An ability to think big and long-term, and drive change through influencing others Exceptional communication and organisational skills Life at MECCA We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best. Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development. We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including: Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives Generous product discount to spoil themselves and their immediate family plus a generous product allowance Countless opportunities for education and development –including, Leadership Conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a life time events! A Parental Support Program featuring paid parental leave and ongoing superannuation At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team! To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-support-careers.html. Follow @LIFEATMECCA ↪ Visit our LinkedIn page ↪ Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.
Responsibilities
The Store Manager is responsible for leading a team of Hosts and Specialists to deliver exceptional customer service daily while championing MECCA Values. Key duties include engaging and motivating the team to meet KPIs, driving success through training and mentoring, and ensuring smooth store operations.
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