POSITION: Indoor Maintenance
DEPARTMENT: Indoor Maintenance
REPORTS TO: Director of Facilities
STATUS OF POSITION: Full-Time, Part-Time, Seasonal, Year-Round – Afternoons, Weekends & Holidays
WHO WE ARE:
No matter the season, no matter the reason, Freed Hotels & Resorts have one mission: to create memories for every guest who stays with us. We achieve this with our best-in-class, detail-oriented service at our growing portfolio of properties throughout Ontario.
Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resort features spectacular amenities through every season. This magnificent property boasts a superior, first-class golf course, The Cliffside Restaurant with spectacular views from the patio, a brand-new 88 room hotel, scheduled to open in July 2025. This hotel will feature a one-of-a-kind, landmark rooftop restaurant with a pool and unobstructed views of picturesque Muskoka. Be a part of the exciting change and choose Muskoka Bay Resort as your employer of choice!
POSITION SUMMARY
The Indoor Maintenance person will perform routine and preventative maintenance repairs to all indoor buildings on the Resort. They will be responsible for attending all guest room repairs and maintenance requirements while also overseeing the premises and equipment within the buildings.
Operational Duties and Responsibilities:
- Complete thorough property walk-through and maintenance checks
- Conduct scheduled preventative maintenance on appliances and other items
- Perform maintenance to all guest areas such as repairing furniture, unclogging drains, changing light bulbs, replacing broken items, painting, caulking of tubs and showers, repair and replacement of bathroom fixtures
- Maintain the utmost quality of workmanship in new construction and renovation projects
- Clean up of materials and debris during and after a project
- Coordinate and meet with our 3rd party vendors at our resort. (Meeting with electricians, plumbers, and other technicians to let them in and walk them through work to be done)
- Maintain organization of supplies and operating equipment in storage such as tools, extra furniture/lamps, space heaters, fans etc.
- Communicate and coordinate with Housekeeping and Front Desk to ensure efficient maintenance and repair of items related to guest rooms and public areas are updated
Guest Experience Duties and Responsibilities:
- Energetic, outgoing with a positive attitude, driven to deliver elevated guest experiences
- Excellent communication skills, both written and verbal as well as excellent problem-solving abilities
- Respond to special guest requests with a sense of urgency in a friendly and efficient manner
- Promote and direct guests towards our environmental program and department specific initiatives in working towards sustainable operations
- Guest-centric health & safety conscious and actively involved in maintaining a safe work environment
Qualifications:
- Must be able to work afternoons, weekends and holidays as required
- Must be comfortable working independently
- 2 years minimum Maintenance experience in a hotel setting or related industry is required, with resort experience a strong asset
- Basic working knowledge of plumbing, electrical, painting or other general repair skills in order to trouble shoot and carry out minor repairs
- Capable of operating hand, power and specialized tools
- Must hold a current valid driver’s license, clear drivers abstract required annually
- Good physical condition, willing to and able to work indoors, outdoors and at heights in all weather conditions and able to lift up to 50 pounds
- Excellent communication skills; both verbal and written
- Must be legally entitled to work in Canada.
OUR COMMITMENT TO YOU:
- We will provide you with a supportive, communication driven workplace.
- Provide a company culture that promotes diversity, inclusion, and equity.
- Empower you to make decisions and solve problems.
- Competitive compensation package that will be commensurate with experience.
- Complimentary amenity access to all Resorts within Freed Hotels & Resorts Portfolio (Muskoka Bay, Horseshoe Resort, Deerhurst Resort), discounted F&B, lodging, events and more.
The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role but are intended to accurately reflect principal job elements.
Visa Requirements: Must be eligible to work in Canada
Muskoka Bay Resort is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process. If you require any accommodations to participate in the application process, please contact Human Resources to discuss your needs.
The above job description is not intended to be exhaustive lists of all responsibilities, skills or effort
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