MCASPHALT | Employee Experience Coordinator (Bilingual)

at  Colas

VERSION FRANÇAISE CI-DESSOUS

Subsidiary: McAsphalt Industries Limited
Status: Maternity Leave Coverage – (Term 20 months)
Expected Start Date: As soon as possible
Location: Head Office: 8800 Sheppard Avenue East, Scarborough, ON M1B 5R4
Reporting to: Human Resources Director

POSITION SUMMARY

Reporting directly to the Human Resources Director, the Employee Experience Coordinator is responsible for enhancing the employee lifecycle, improving the overall employee experience, maintaining HRIS data accuracy, and supporting various HR projects. This role also involves translating materials between English and French and ensuring clear communication in both languages.

REQUIRED QUALIFICATIONS

• Post-secondary education in a related discipline. Preference given to a focus on human Resources, Administration, or Business Management.
• An equivalent combination of education and demonstrated related work experience may be considered.
• Minimum of 2-3 years of experience in Human Resources Analyst or Administration role
• Bilingualism Required: Advance proficiency in reading, writing, and speaking in both English and French, along with previous work experience in a role that required bilingual communication.
• Capability to accurately translate documents, reports and communications between English and French.
• Skilled in adapting messages to suit different audiences, fostering an environment of open dialogue and collaboration.
• Strong understanding of HR roles and cross-functions, with the ability to support various elements of the team.
• A self-starter, highly organized, with a results-oriented attitude.
• Good interpersonal and coaching skills, along with excellent organizational abilities.
• Strong knowledge of HRIS system, office management systems and procedures.
• Skilled in the Microsoft Office suite, including Excel, Word, and PowerPoint.
• Comfortable in communicating changes, procedures, and directions, ensuring clarity and understanding for all team members.
• Effectively manages and prioritizes multiple projects under competing deadlines, in cross functional environment.
• Ability to build strong stakeholder relationships through effective verbal and written communication, active listening, and persuasion and influence skills.

QUALIFICATIONS REQUISES

• Diplôme postsecondaire dans une discipline connexe. Préférence pour une spécialisation en ressources humaines, administration ou gestion d’entreprise.
• Une combinaison équivalente d’études et d’expérience professionnelle pertinente pourra également être prise en compte.
• Au moins 2 à 3 ans d’expérience dans un rôle d’analyste en ressources humaines ou d’administration.
• Bilinguisme requis : maîtrise avancée de la lecture, de l’écriture et de la communication orale en anglais et en français, ainsi qu’une expérience antérieure dans un poste nécessitant des compétences en communication bilingue.
• Capacité à traduire avec précision des documents, des rapports et des communications entre l’anglais et le français.
• Compétences pour adapter les messages à différents publics, favorisant un environnement de dialogue ouvert et de collaboration.
• Solide compréhension des rôles et fonctions des RH, avec la capacité de soutenir divers aspects de l’équipe.
• Autonomie, excellente organisation et orientation vers les résultats.
• Bonnes compétences interpersonnelles et de coaching, ainsi qu’une grande capacité d’organisation.
• Bonne connaissance des systèmes SIRH ainsi que des procédures de gestion de bureau.
• Compétences dans la suite Microsoft Office, y compris Excel, Word et PowerPoint.
• À l’aise pour communiquer les changements, les procédures et les directives, garantissant clarté et compréhension pour tous les membres de l’équipe.
• Capacité à gérer et hiérarchiser efficacement plusieurs projets avec des échéances concurrentes dans un environnement interfonctionnel.
• Aptitude à établir de solides relations avec les parties prenantes grâce à une communication verbale et écrite efficace, une écoute active, ainsi qu’à des compétences en persuasion et en influence.

• Collaborate with HRBPs to create, manage, and update policies, ensuring they align with our procedures and provincial and federal legal requirements through annual reviews and necessary changes.
• Participate actively in the Employee Engagement Committee and collaborate with team members to plan events and activities that promote a positive workplace culture.
• Implement enhancements to streamline processes and improve user experience.
• Collaborate with multiple departments to create comprehensive materials and checklists for managing each stage of the employee lifecycle, ensuring a smooth and organized experience for all.
• Provide guidance supports to the HRBPs and Facility Managers to enhance the employee experience.
• Serves as the first point of contact for HRBPs inquiries about workplace policies, recruitment procedures, and culture.
• Oversee the entire process of ordering and tracking welcome packages for new hires, ensuring that all items are selected to satisfy recruitment best practices.
• Coordinate cross-functional initiatives to improve HR processes and enhance employee experience and engagement.
• Identify opportunities for process improvements within HR functions and propose solutions.
• Assist in various HR projects as assigned by HRD, providing support and contributing ideas to enhance project outcomes.
• Translate HR documents, communications, and materials from English to French accurately and efficiently.
• Draft and distribute communication emails for various HR-related announcements, including office closures, departures, retirements, promotions, and general HR communications.
• Ensure that all communications are clear, professional, and timely.
• Analyze employee feedback and data (e.g. Employment surveys) to identify trends and opportunities for organizational improvements.
• Respond to ad hoc requests for HR data and reports from management and stakeholders while maintaining data confidentiality.
• Maintain HRIS data accuracy and integrity by ensuring that employee records are up to date and collaborating with team members to correct discrepancies.
• Serves as the first point of contact for all inquiries and issues related to the transition of HR data in payroll software systems, specifically during the integration and implementation of JDE/ADP.
• Regularly audit data entries in HRIS to ensure accuracy and consistency.
• Providing support to the HR team at Colas Canada by collaborating closely during the testing phases and input stages of the HR improvement system projects.
• Provide coverage and support for the HR Assistant during their absence, ensuring continuity of HR operations with special focus through the high season.