OSI is seeking a qualified MCAT Support Specialist to work on contract in support of the Tactical Command and Control Communications and Computers (TAC/C4) Readiness Services.
Position: MCAT Support Specialist
Location: Ft. Bragg, NC

EDUCATION REQUIREMENTS:

• A Bachelor’s Degree in either Information Technology or Business Administration from a college or university that is accredited by a national or regional accrediting agency recognized by the U.S. Department of Education.

EXPERIENCE

• Ten (10) or more years of G-6/S-6 operations experience.
• Five (5) or more years of experience in battalion through theater-level tactical and operational network planning and operations.
• Experience/knowledge of Signal Warfighter Information Network-Tactical (WIN-T) communication systems.
• Experience/knowledge of Mission Command Systems discussed herein this PWS.
• Proficiency in MS Office Suite versions 2010/2013 (i.e., Excel, Outlook, Word, PowerPoint, InfoPath, and Visio).
• Knowledge of Department of Defense (DOD) Enterprise, Network Operations (NetOps) concepts, applicable joint and service publications, and Army Reserve Signal capabilities.
• Experience in conducting independent research and organizing information according to user’s needs.
• Experience in developing briefing using Microsoft Suite tools to senior leaders and management.
• Experience developing DOD or federal government documentation, manage technical writing tasks and conferring with customers, vendors or technical SMEs to edit and create documents.
• Experience leading a team of employees in research of different practices and procedures to ensure quality and efficiency.
• Experience of preparing surveys and collecting customer feedback after services were provided.

ADDITIONAL QUALIFICATIONS:

In addition, a team member shall possess a minimum of 5 years of relevant and recent experience to support the three LOEs as listed below.
– Tactical (WIN-T) Increment 1A or 1B. Knowledge shall include the completion of Network+, Security+, WIN-T INC 1A or 1B operator/maintainer, Joint Network Node (JNN)/Satellite Transportable Terminal (STT) operator/maintainer and Cisco Certified Network Associate (CCNA) training/courses.
- CPOF/CPCE): Five (5) years of demonstrated experience operating and maintaining CPOF/CPCE.
- Helpdesk Operations (Service Desk Operations): Experience/Knowledge of Helpdesk Operations (Service Desk Operations) at the tactical level.

• Coordinate with USARC G-3/5/7 to schedule MCAT mission for prioritized units.
• Ensure units’ MCAT schedule is inputted into the Mission Analysis, Readiness and Resource Synchronization (MARRS) tool.
• Coordinate with USARC G-2 and the assessed unit to ensure the MCAT members are appropriately cleared for access to unit secure areas.
• Ensure all pre- and post-mission support products are updated and available.
• Prepare a pre-mission brief outlining planned support and personnel assigned to the mission.
• Assemble team and conduct initial mission planning meeting.
• Consolidate and distribute daily situational report (SITREP) while on mission
• Prepare an After Action Report (AAR) and post-mission brief for USARC CIO/G-6 Leadership detailing the results of the MCS evaluation and the unit’s way ahead to correct deficiencies; complete AAR and brief no-later- than (NLT) five (5) business days at the conclusion of a MCAT mission.
• Gather all documentation from the mission and post/archive on the USARC CIO/G-6 portal.
• Provide recommended tactics, techniques, and procedures (TTPs), trends analysis, and lessons learned/feedback to units, FORSCOM, Mission Command Training Complex (MCTC), and Training Division G-6.
• Assist the Government with the implementation and sustainment of an USARC CIO/G-6 Mission Command Assessment Team (MCAT). Must be MCAT certified within 60 days of contract award.
• Develop an “Individual LOE Mission Plan” (ILMP) for each assigned LOE that includes at a minimum; description of the mission, identification of work to be done (planning task), and milestones/deadlines for completion (timeline). The plan shall be submitted to the COR within ten business days of being assigned each mission and updated as required to assure currency.
• Validate MCAT mission date with unit.
• Provide MCAT Questionnaire and Read Ahead documents to unit three (3) weeks prior to MCAT event.
• Post pre-mission checklist on the MCAT Portal in unit Repository three (3) weeks prior to mission date.
• Maintain/update MCAT SOP/Brochure/CONOPs.
• Ensure unit commander, S-3, and XO are fully briefed on MCAT mission, goals, objectives, and findings (scorecard) during in-brief/out-brief.
• Provide over-the-shoulder training on assigned LOE during MCAT mission based on unit needed.
• Coordinate with external organizations on all projected MCAT missions for participation as required.
• Provide recommendations for improvement to Government on LOE objectives.
• Manage the SharePoint and MilSuite collaboration pages within the TAC-C4 Branch.
• Develop and present upon request a Mission Command Network and Information Systems Readiness Dashboard using tools provided by the Government. Dashboard created with Government provided tools.
• Develop draft Operation Orders for each Fiscal Year prioritized units.
• Produce weekly staff Situation Reports (SITREPS).
• Attend planning events, training, and exercises to observe and record unit’s Observations, Insights and Lessons Learned (OILs) regarding their communications capabilities and shortfalls.
• Establish and maintain repository library for all Signal Readiness event on the USARC CIO/G-6 SharePoint portal according to the structure dictated by the government.
• Provide recommended Tactical C4IT and War Fighting Command, Control, Communications, Computers, and Information Technology (C4IT) Capability Reviews for government review and approval.
• Provide feedback to identify system limitations and make recommendations for system changes that would result in improved system performance if implemented.
• Maximize interoperability among existing and newly acquired assets and make recommendations for changes promoting common interfaces among functions and across components to achieve interoperability.
• Develop and update USARC CIO/G-6 TTP, SOP/CONOPS.
• Produce and maintain briefings and other products required to provide a comprehensive understanding/view of MCAT Mission and function as the subject matter expert for everything MCAT.
• Coordinate with units, Network Enterprise Centers (NECs) and other organizations/agencies as required to support Signal Readiness training exercises.
• Act as liaison between the Geographical, and Functional (GFC) commands and USARC CIO/G-6 on Signal readiness, as well as other USARC Staffs as needed for training exercises.
• Assist MCAT OIC/NCOIC by attending exercise planning conferences, meetings, and working groups.
• Develop Get Well Action Plan. Action plan (get-well plan) for each assessed/assisted unit to include following up with the assessed/assisted units 90 days after providing action plan and again at 120 days.
• Provide Government feedback as to status of unit progress