National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

JOB DESCRIPTION

The Claims Inside Auto Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.
We are seeking an experienced Material Damage (MD) Claims Adjuster, preferably located in the CST, EST time zones. The ideal candidate will possess exceptional communication skills, a strong customer service orientation, keen attention to detail, and the ability to effectively manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Begins recognizing and identifying body parts of a vehicle and other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

LI-AS2

JOINING OUR TEAM ISN’T JUST A JOB — IT’S AN OPPORTUNITY. ONE THAT TAKES YOUR SKILLS AND PUSHES THEM TO THE NEXT LEVEL. ONE THAT ENCOURAGES YOU TO CHALLENGE THE STATUS QUO. ONE WHERE YOU CAN SHAPE THE FUTURE OF PROTECTION WHILE SUPPORTING CAUSES THAT MEAN THE MOST TO YOU. JOINING OUR TEAM MEANS BEING PART OF SOMETHING BIGGER – A WINNING TEAM MAKING A MEANINGFUL IMPACT.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Key Responsibilities

• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Begins recognizing and identifying body parts of a vehicle and other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skill