MD Onsite - Automotive Warranty Claims Adjuster at American Auto Shield

Cockeysville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

30.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Claims Adjudication, Documentation, Problem Recognition, Problem Resolution, Contract Interpretation, Verbal Instruction Comprehension, Microsoft Office, Internet Navigation, Automotive Mechanical Knowledge

Industry

Motor Vehicle Manufacturing

Description

Description Overview Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures. Mechanics, service writers, advisors, and technicians are encouraged to apply! Job Location 118 Shawan Rd | Suite 210| Baltimore, MD 21030 Compensation The General Claims Adjuster earns competitive compensation from $30/hr. * What You Will Do in This Role Provide excellent customer service. Adjudicate and document claims according to coverage terms and standard operating procedures. Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires. Recommend further action on claims exceeding authority limits. Other duties as assigned. Requirements What You Need to Join Our Team Able to adhere to a defined work schedule. Able to work independently and meet or exceed production targets with minimum supervision. Friendly, courteous, and service-orientated. Able to recognize problems, identify possible causes, and resolve routine problems. Able to read and interpret vehicle service contracts after completing company provided training. Able to comprehend and carry out verbal instructions. Basic knowledge of Microsoft Office and Internet navigation. Required Education/Certifications High School Diploma or General Education Degree (GED). Automotive mechanical experience and/or training required. Why work for us? We are excited to provide: Competitive compensation from $30/hr * Comprehensive benefits package Medical Dental Vision Short/Long Term Disability Life Insurance Flex Spending Account 401 (k) ** PTO Paid Sick/Wellbeing Time Off Employee Assistance Program Voluntary Benefits Pet Insurance Life Insurance Satisfaction of work with a highly skilled team to make a company-wide impact *Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects. **Eligible for 401 (k) the first of the month after the 1st 90 days. Company Core Values Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.

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Responsibilities

This role is responsible for adjudicating claims by strictly adhering to various written contracts and internal standard operating procedures. The adjuster must also provide accurate and timely claim status information to all internal and external customers.