ABOUT US:

Nationwide Marketing Group works on behalf of thousands of independent appliance, furniture, bedding, electronics, specialty electronics, custom installation and rent-to-own dealers helping them grow their businesses and thrive on their own terms. With more than 5,000 members operating some 14,000 storefronts, Nationwide Marketing Group is the largest buying, marketing and business support organization of its kind, representing billions in combined annual sales across the membership. For over 50 years, the organization has remained committed to the independent channel, empowering members with the scale, sophistication and efficiencies they need to compete while delivering the unmatched business intelligence, tools and resources required to win in an ever-changing business environment. To learn more, visit our website at nationwidegroup.org or Nationwide Marketing Group LinkedIn

JOB SUMMARY:

The Member Development Director’s role is to provide business support and expertise to our NMG Member Companies in an assigned territory and pursue the growth of the organization, creating an environment of superior member service & assisting group Member Companies to operate profitably and efficiently. The majority of the focus in this role will be to prospect and bring new, large retailers into the NMG network.
We are looking for a skilled salesperson specializing in closing deals with larger retail customers. This role involves devising and executing strategies to engage and secure high-value retail clients. The ideal candidate has a strong background in retail sales, understands the nuances of retail operations, and can navigate complex sales cycles to achieve revenue targets.
The Member Support Manager has a defined region to manage with approximately 10-15 Members. An MDD is expected to develop strong relationships within territory weekly to consult, support and service Members through in person and digital communication. Primary focus is on the expansion of NMG services within assigned accounts. Developing relationships with regional vendor reps is important as it paves way to both servicing Members and in recruiting efforts.

JOB QUALIFICATIONS:

• Bachelor’s degree preferred
• Background in Furniture or Bedding industries preferred
• Minimum of 3+ years’ experience in Sales/Marketing.
• Experience in the fields of appliances, electronics, furniture, or bedding is a plus.
• Excellent customer service, communication and follow through skills.
• Strong client management skills with the ability to drive outcomes and manage client expectations.
• Adapts well to shifting priorities, demands and timelines. Reacts to adjustments promptly and efficiently.
• Exhibit organizational and communication skills to effectively manage competing priorities and project objectives.
• Strong analytical and problem-solving skills to make sound decisions.
• Proficient with the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Ability to make solid business decisions.

• Regular communications and Member touchpoints through travel, video and phone within the assigned territory.
• Increase the number of NMG services and offerings within assigned accounts.
• Provide ROI of NMG’s services through regular discussions and Quarterly Business Reviews (QBRs).
• Maintain a very high level of contact with each existing Member, via phone contact and in-person visits.
• Proactively assist Members to utilize NMG member services effectively.
• Assist Independent Retailers achieve higher levels of success and profitability by sharing group programs and services.
• Help Members grow store sales, lower operating costs through group services, and increase bottom line profits.
• Prospecting Responsibilities:
• Recruit new Appliance, Electronics, Furniture, Bedding & Rent-to-Own retail companies for membership in NMG.
• Demonstrate to prospective Members the following:
• The advantages in programs and services they will gain by joining NMG.
• How they will grow their retail volume and grow profits as a member of NMG.
• Provide constructive feedback about prospective members current operations and how NMG can help them improve sales and profitability.
• Sales Strategy Development: Devise and implement a comprehensive sales strategy tailored to acquire and retain larger retail customers. Identify key prospects, understand their needs, and craft personalized approaches to secure partnerships.
• Customer Relationship Management: Cultivate and maintain relationships with key decision-makers in retail organizations. Understand their business goals, challenges, and market positioning to offer tailored solutions.
• Business Development: Proactively seek out and qualify new business opportunities within the retail sector. Utilize industry knowledge and networks to expand the client base and drive revenue growth.
• Product and Solution Presentation: Effectively communicate the value proposition of products/services to retail clients. Customize presentations and proposals to showcase benefits and address specific retail requirements.
• Negotiation and Deal Closure: Lead the sales cycle from initial contact to contract closure. Negotiate terms, pricing, and contracts while ensuring alignment with company objectives and achieving sales targets.
• Collaboration and Coordination: Collaborate with internal teams such as marketing, merchandise teams and membership support to ensure seamless client experiences and alignment of sales strategies.
• Market Insights and Reporting: Stay informed about retail industry trends, competitor activities, and market developments. Provide regular reports and insights on sales performance, market trends, and customer feedback.