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MDP Customer Engineer at Applied Materials

Cheongju-si, Chungcheongbuk-do, South Korea -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Technical Problem Solving, Preventative Maintenance, Communication, Safety Procedures, Circuit Diagrams, Knowledge Management, Diagnostic Techniques, Team Collaboration, Professional Demeanor, Escalation Support, Checklists and Procedures, Operational Quality Verification, Basic Technical Support, Learning and Development

Industry

Semiconductor Manufacturing

Description

Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance. Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision. Strives to perform BKM's assisted. Uses knowledge management systems. Follows all IP guidelines. Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform. Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area. Complies with all safety procedures and consistently demonstrates safety as a value. Develops skills to perform basic activities in own job. Understands how the assigned duties integrate with others in the team. Develops responsibility for customer satisfaction within work area. Has no supervisory responsibilities. Uses communication skills and common courtesy.

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Responsibilities

The MDP Customer Engineer performs standard service activities and routine preventative maintenance while responding to fab issues and ensuring operational quality of system equipment. They are expected to follow procedures, support senior engineers, and maintain customer satisfaction.