ABOUT US

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.
We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We’re looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

WHAT EXPERIENCE OR KNOWLEDGE SHOULD YOU BRING?

• 1-3 years of experience with Technical Support, SOC, IR, Malware Analysis, or IT Security is a must
• Strong network and security knowledge is desired
• Experience with SQL, bash, python, and powershell
• Professional and articulate with excellent written and verbal communication skills
• Ability to multitask and prioritize
• Multi-OS support experience: Windows, Mac & Linux (mobile platforms - an advantage)
• Experience with incident response, computer forensic investigations, or threat hunting is a plus
• Experience with host base (endpoint agent), or sandbox (network-based) security solutions is an advantage
• Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week

• Proactively monitor and review threats and suspicious events from customers participating in the service Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans.
• Use multiple sources of data from the customer, our intelligence cloud, external threat feeds, etc.
• Perform proactive hunting for threat data, leveraging our deep visibility abilities and proprietary research cloud.
• Work with the customer to follow up on items that require additional investigation.
• Provide Incident follow up & support
• Maintain excellent customer satisfaction through professional, proactive, and personal service
• Work closely with our research and development team
• Contribute to our knowledge base by creating malware analysis cookbooks and best practices