Meals on Wheels Case Assessor at Osceola County Council On Aging, Inc.

Kissimmee, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Assessment, Case Management, Service Coordination, Referrals, Database Maintenance, Outreach, Public Education, Fundraising, Compliance Guidelines, Organizational Skills, Communication, Interpersonal Skills, Bilingual (English/Spanish), Driving

Industry

Civic and Social Organizations

Description

Description Responsible for assessing the needs of Meals on Wheels clients. This position acts as an advocate for Meals on Wheels clients. Assist with all aspects of the MOW program as needed. ESSENTIAL FUNCTIONS: 1) Assess client needs and determine eligibility for services as well as appropriate funding source with direction from MOW Director. Once approved for service, coordinate placement on delivery route. Coordinates services for all MOW program participants. 2) Makes appropriate referrals to both in-house and community services with direction from MOW Director. 3) Conduct home delivered meals client assessments as referrals are received and maintain a tickler file for reassessments according to compliance guidelines. Create a monthly calendar to ensure compliance with client annual reassessment completion within time criteria. 4) Receive and organize authorization requests. Maintain accurate MOW database to include accurate client information. 5) Maintain the Meals on Wheels waiting list for service. 6) Assist in providing outreach to inform and educate the public about MOW services, OCOA programs and good nutrition. 7) Assist in MOW fundraising activities and special events. Assist with compiling monthly in-kind donation sheets. 8) Assist with the delivery of Meals on Wheels routes. 9) Follow all policies and procedures of the Osceola Council on Aging. 10) Other duties as assigned, to include assisting in times of disaster as needed. HOURS OF WORK: Full-time 40 hours per week – office open 8:00 am to 5:00 pm, flex-time with supervisor’s approval. May require some evening, weekend, or holiday hours for special projects. Employee must be able to work off-site at any of the locations in the Planning and Service Area. Requirements Education/Training: Bachelor’s Degree in Social Work, Psychology or related field. Requires the ability to follow written and verbal instructions and complete required reports and carry out written, verbal instructions. Fluent in both verbal and written English and Spanish required. Background Check: must be able to pass a Florida Level 2 background check. See https://info.flclearinghouse.com for details Licensure/Certification: N/A Experience: Minimum one year experience with seniors preferred. Must have a clean, valid Florida Drivers license, three years or more of driving experience and reliable vehicle. Interpersonal Skills: Must have excellent interpersonal, communication and organizational skills and the ability to work with a wide variety of groups and individuals. Essential Technical/Motor Skills: Sufficient skills to be able to read and write effectively in both English and Spanish. Essential Mental Abilities: Knowledgeable and competent to perform all essential functions. Essential Sensory Requirements: Ability to visually and audibly perform all essential functions. Essential Physical requirements: Must be able to sit for long periods of time. Sufficient mobility and strength to move about the facility and the community, have corrected vision and hearing to the normal range. This position may require occasional bending and lifting subject to specific physical requirements and working conditions as listed in job duties. Must be able to lift up to 25 pounds on a frequent basis. Exposure to Hazards: None Other: Assumes responsibility for professional growth and development.

Responsibilities

The primary responsibility involves assessing the needs of Meals on Wheels clients, determining eligibility for services, coordinating service placement on delivery routes, and making appropriate referrals to internal and community services. This role also requires maintaining accurate program databases and ensuring compliance with reassessment guidelines.