We’re seeking an exceptional Flagship Assistant Sales/Category Manager to help lead one of our categories in our prestigious MECCA George Street flagship store on a fixed term contract.
Day-to-day responsibilities:

As a Flagship Assistant Sales Manager you’ll work on a full-time basis. This may include shifts across late night and weekend peak trade.

• Supports the delivery of exceptional customer experiences and ensures team adherence to customer service standards.
• Works with Flagship Sales Manager to implement and execute trials and innovations, providing ongoing support and process improvement.
• Collaborates with concession partners to deliver a seamless customer experience, enhanced operational efficiency, and drive trade.
• Operates with agility and applies critical thinking to solve complex problems in a dynamic environment.
• Actively manages tasks and deadlines to maximize floor time, benefiting the customer, team, and business.
• Works closely with the Flagship Sales Manager to build and support a high-performing team and ensures the smooth running of store operations.

What you’ll bring to this role:

• Extensive experience (minimum 2 years) managing a large format retail environment where you inspire, coach and train large teams.
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments.
• Strong stakeholder management experience, internally and externally.
• Previous coaching and mentoring experience focusing on team member development.
• A make-it-happen mindset with a proven ability to develop strong relationships.
• Genuine care for people, always striving to create the best possible team member experience.
• An ability to think big and long-term, and drive change through influencing others .

Life as a Flagship Assistant Sales Managerat MECCA:

• World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events.
• Opportunities to earn more with our monthly performance bonus program.
• Up to 40% discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive parental support program, including ongoing superannuation payments while on parental leave.

More than skin deep:

• At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,

• Extensive experience (minimum 2 years) managing a large format retail environment where you inspire, coach and train large teams.
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments.
• Strong stakeholder management experience, internally and externally.
• Previous coaching and mentoring experience focusing on team member development.
• A make-it-happen mindset with a proven ability to develop strong relationships.
• Genuine care for people, always striving to create the best possible team member experience.
• An ability to think big and long-term, and drive change through influencing others