Location: Pinsent Masons - Leeds
Hours: 40 hours per week, 8am to 4.30pm, Monday to Friday
Salary: Depending on experience

PURPOSE AND OBJECTIVES OF THE ROLE

Purpose
Our mission is to ensure we provide safe, efficient, and reliable operations of all mechanical and electrical systems and enhance the heartbeat of our clients’ building, ensuring they operate with absolute safety, unmatched efficiency, and steadfast reliability. To achieve this, the post holder will need to carry out any scheduled maintenance, respond to unexpected issues (such as reactive maintenance), diagnose faults, or fine-tune systems, and keep everything running seamlessly. They will also need to stay compliant with all necessary regulations. The goal is to support the building’s overall performance, keep occupants comfortable, while providing excellent quality of service and maintaining high standards of excellence.

Key Objectives

• Planned Preventative Maintenance (PPM)
• Reactive Maintenance & Fault Resolution
• Compliance & Safety
• System Knowledge & Efficiency
• Customer Satisfaction
• Continuous Improvement
• Collaboration

MAIN DUTIES AND RESPONSIBILITIES

• Establishing and developing a working partnership with the Customer & HFL team.
• Managing the successful delivery of all services within the scope of the specification.
• Compliance with all statutory, Employer’s and site-specific Health, Safety and Environmental policies and procedures.
• Meeting and exceeding all agreed service levels.
• Ensuring attainment of customer satisfaction.
• Developing and retaining an in-depth knowledge of all critical systems both mechanical and electrical, and associated controls systems critical to the Business Operations.
• To work with contract operational and administrative staff to ensure Hard Service tasks are completed and reported effectively.
• Communicate with colleagues, line manager & clients and their representatives in a polite and courteous manner at all times to ensure a high level of customer care.
• To undertake the day-to-day operation, planned maintenance, fault finding and repair, periodic inspections and testing of the complete spectrum of services found in a building services environment to include -
• HVAC systems
• Electrical systems
• Water Systems and Distribution
• Building Management Systems (BMS)
• To ensure that planned preventative maintenance and associated work is implemented efficiently to specified requirements and provide assistance with improving these requirements on a continuous basis.
• To clearly identify and record concise details of test results and actions taken when rectifying breakdowns and further action required to eliminate or minimise future problems. Ensuring that these records are always kept up to date.
• The above is not intended as an exhaustive list, but as an illustration to the diversity of plant and equipment to be maintained. The post holder will only work on equipment which they are deemed competent on.
• Understanding the integrated operations of each system and their critical interfaces.
• Making operational systems judgements and decisions based on good engineering practice and essential service requirements, in order to ensure continuity of service.
• Liaising with sub-contractors and other site-based operational departments to ensure good communications.
• Ensuring all site safety inductions are completed by sub-contractors prior to starting planned tasks.
• Being aware of all sub-contract maintenance activities, and monitoring safety procedures are being followed whilst on site.
• To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to at all times.
• To maintain up-to-date skills and knowledge, and keep up an awareness of service issues.
• To provide support to the incident management group when called upon and make.
• Recommendations for improving the services and the way the building is managed.