OUR VALUES AND BEHAVIOURS

An individual’s belief in our values and behaviours is as important as their technical and/or professional know how which is why our Job Descriptions are written with these in mind.

Delivering the exceptional, every day

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
o We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
o Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

EXPERIENCE & QUALIFICATIONS

• NVQ Level 2 in Certificate in Basic Plumbing Studies
• City & Guilds - Craft Certificate in Plumbing
• City & Guilds - Craft Certificate Heating & Ventilating
• Level 2 NVQ Diploma in Engineering Maintenance and Installation (Mechanical Maintenance)
• Working knowledge of tools, common appliances, and devices, and ability to use them safely and effectively
• Valid driver’s license and clean driving record

NOTE

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

JOB OBJECTIVES AND RESPONSIBILITIES

Responsible for performing a variety of tasks to ensure the proper functioning and safety of the facilities and equipment. You will also be able to carry out minor repairs and improvements to the building fabric, such as painting, plastering, carpentry, etc.

MAIN DUTIES

• Inspect, maintain, and repair mechanical systems
• Respond to requests and reports of faults or breakdowns from staff, clients, or contractors, and troubleshoot the issues in a timely and professional manner
• Install new equipment and appliances, and assist in the setup of other systems
• Conduct regular checks and tests of safety equipment, such as fire extinguishers, carbon monoxide detectors, emergency lighting, etc., and ensure compliance with health and safety standards and regulations
• Keep accurate records of maintenance activities, inventory, and spare parts, and report any issues or recommendations to the supervisor or manager
• Follow a maintenance schedule and prioritise tasks according to urgency and importance
• Use and maintain tools, vehicles, and equipment required for the role, and ensure they are in good working order and stored securely
• Work collaboratively with other maintenance staff, contractors, and external specialists, and provide guidance and support when needed
• Keep up to date with the latest developments and best practices in the field of maintenance, and attend training courses as required

HEALTH AND SAFETY RESPONSIBILITIES

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;