ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

SKILLS & KNOWLEDGE:

• Understanding of asset management principals and maintenance techniques.
• Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
• A strong working knowledge of Health & Safety principles including Risk Assessment, COSHH etc.
• A pro-active attitude.
• Excellent planning skills.
• Good IT/computer skills.
• Excellent communication skills including verbal and the written word.
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanor and a demonstrable commitment to team working.
• Consistently works to a high standard and looks for ways to improve current working practices and processes to meet the needs of the business.
• High levels of self-motivation, technical inquisitiveness, enthusiasm, and commitment
• A track record of delivering similar roles.
• A commitment to continuing professional development in relation to themselves.
• A formal H&S qualification i.e., IOSH managing safety certificate or similar would be useful

MAIN PURPOSE:

To support their line manager in the delivery of the existing FM contracts. This will be achieved via the practical implementation of the company’s management system and the utilisation of the technicians knowledge.

DUTIES & RESPONSIBILITIES:

• To ensure the safe, satisfactory performance and further development of all contracts and accounts for which he is responsible.
• Take an active role in the management of all quality, environmental and health & safety issues on the site for which he/she is responsible in compliance with company policies and arrange Compliance with contractual requirements.
• Ensure the Planned Preventative and Reactive maintenance are carried out to the correct specification with regards to both frequency and quality.
• Organise and manage the mechanical and electrical maintenance schedule in compliance with current legislation and as detailed in the CAFM system.
• Organise and manage external maintenance contractors to ensure mechanical, electrical, and building fabric maintenance schedules are carried out in accordance with current legislation and as detailed in the CAFM system.
• Client satisfaction and the quality of service provided.
• Identifying and implementing innovations to improve service delivery.
• Ensuring continuity of systems in a manner, which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
• To ensure that tools, equipment, and materials are available as and when required to ensure the effective delivery of the service.
• Assist with Sub-Contractor management and monitoring.
• Ensuring, demonstrate, review, and monitor compliance, to meet the expectation and needs of the Client, the quality and organisational goals of the company and satisfy the requirements of BS EN IS0 9001:2015