Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

Smiths Detection is seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team. This is a hands-on role suited to an experienced technician or engineer who enjoys troubleshooting complex equipment, solving technical challenges, and working directly with customers in a highly operational environment.

As part of our field service team, you will be responsible for maintaining, repairing, servicing, and installing advanced X-ray and trace detection systems that support critical aviation and security operations. Working as part of a 24/7 rotating roster, you will play a key role in maximising equipment uptime, ensuring service excellence, and delivering a high standard of customer support.

This role requires a strong mechanical, electrical, and electronics fault-finding capability, a proactive approach to learning and knowledge sharing, and the ability to work both independently and collaboratively within a close-knit team.

Key Responsibilities

• Troubleshoot, service, maintain and repair X-ray and trace detection equipment
• Complete preventative maintenance activities in accordance with service contracts and maintenance schedules
• Respond to equipment faults and corrective maintenance requirements within agreed service levels and KPIs
• Diagnose mechanical, electrical, and electronic faults using multimeters, laptops, software diagnostics, and testing equipment
• Test equipment components and circuits to identify root causes of failures
• Replace belts, rollers, motors, X-ray generators, and other mechanical or electronic components
• Inspect, clean, vacuum, de-grease, repair, and replace internal machine components
• Install and commission new equipment at customer sites alongside internal teams, subcontractors, and customer stakeholders
• Complete service reports, maintenance records, and field service documentation accurately and in a timely manner
• Manage spare parts consumption and inventory transactions within internal systems
• Participate in technical, safety, compliance, and product training programs
• Support customers, vendors, subcontractors, and internal stakeholders through effective communication and problem-solving
• Ensure tools and test equipment are maintained, calibrated, and fit for purpose
• Analyse field service trends and provide recommendations for equipment and process improvements
• Contribute to continuous improvement initiatives and operational excellence projects
• Provide guidance, training, and support to junior technicians and new team members
• Promote and lead safe work practices while maintaining a strong safety culture
• Participate in regular team meetings, safety briefings, and operational reviews

Qualifications

You will bring:

• Certificate III Trade Qualification or Degree in Mechanical, Electrical, Electronics, Mechatronics, IT, or a related discipline
• Minimum 3+ years' experience in a field service, maintenance, engineering, or technical support role
• Strong troubleshooting and fault-finding skills across mechanical, electrical, and electronic systems
• Experience working with industrial equipment, automation systems, security technology, conveyors, machinery, or similar equipment
• Ability to interpret technical information and diagnose equipment issues methodically
• Strong communication and customer service skills
• Basic proficiency with Microsoft Office applications
• A current unrestricted or provisional driver's licence
• Ability to obtain and maintain relevant security clearances and industry licences
• Flexibility to work across a 24/7 rotating shift roster

Full job description

Job Title: Mechanical Maintenance Technician

Experience: Relevant Experience Required

Location: New South Wales, Australia

Work Mode: Full-Time

Job Brief

Are you passionate about making a difference in a fast-paced, innovative environment?

Join one of our prestigious client's dynamic team as a Mechanical Maintenance Technician and play a key role in ensuring smooth operations in our food manufacturing facility. Youll be part of a team dedicated to delivering high-quality, safe, and delicious food products.

In this role, you will work on cutting-edge automated equipment, perform preventive and reactive maintenance, and support continuous improvement projects all while ensuring a safe and supportive workplace.

Responsibilities

• Proactively identify and coordinate preventative maintenance activities.
• Complete planned maintenance tasks and prioritize breakdowns to meet production needs.
• Provide technical support and training to machine operators for basic troubleshooting.
• Document all work performed in the Computerized Maintenance Management System (CMMS).
• Investigate equipment issues to prevent out-of-spec finished goods.
• Assist in meeting safety, quality, and industry standards, including BRC compliance.
• Support the implementation of continuous improvement projects.

Qualifications

Required:

• Mechanical Fitter Trade or equivalent certification.
• Strong knowledge of hydraulics and pneumatic systems.
• Experience in fault-finding and Root Cause Analysis (RCA).
• Ability to read schematic diagrams and interpret machinery manuals.
• Effective communication skills for cross-functional teamwork and reporting.
• Flexibility to work 12-hour shifts (specific shifts detailed in the description).

Preferred:

• Basic knowledge of electrical systems and components.
• Welding, turning, and sheet metal fabrication skills.
• Automation experience is a bonus but not essential.
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