Medical Adherence Coordinator at The Brooklyn Hospital Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Patient Care, Medication Management, Data Analysis, Documentation, Pharmacy Knowledge, Insurance Coordination, Patient Outreach, Follow-Up, Problem Solving, Bilingual, Customer Service, Team Collaboration, Quality Improvement, Patient Safety, Electronic Medical Records

Industry

Hospitals and Health Care

Description

* Provides pre-visit coordination, pre-and post-visit discussions, exit discharge interaction with confirmation of patient understanding, and follow-up regarding medication questions, appointments, and test scheduling, etc. * Provides post-discharge patient follow-up regarding medication use and problems filling prescriptions via telephone and other electronic communications. * Reviews medical records and other data sources in order to identify medication adherence barriers. Communicates this information to Clinical Pharmacy Coordinator/Pharmacotherapy Specialist or designees via oral communication, electronic and paper medical record documentation. * Contacts patients that need preventive and chronic services to schedule an appointment. Documents patient outreach in the EMR and alerts providers to the needed services. * Communicates with insurance providers to coordinate and obtain prior authorizations and/or medication use evaluation requirements. * Collates and analyzes data. Prepare reports on monthly basis which will be used to identify areas of opportunity for continuous improvement of quality and the patient experience. * Demonstrates strong communication skills and service excellence to encourage patient and family involvement in their care and treatment. * Maintains documentation of interventions including productivity, outcome, management reports etc. Obtains referrals and/or authorization as required by insurance plans. * Participates in all departmental activities. Demonstrate knowledge of patient safety, The Joint Commission, Department of Health standards as well as TBHC policies and procedures. Qualifications * High School Graduate or GED * Associate Degree, or higher preferred * Completion of an ASHP accredited Pharmacy Technician training program - Preferred * One (1) year experience in a pharmacy -- Preferred * Certification by the Pharmacy Technician Certification Board (PTCB) * Basic data entry / typing skills * Bilingual Spanish / English * Basic knowledge of medication names and uses

Responsibilities

The Medical Adherence Coordinator provides pre-visit coordination and post-discharge follow-up regarding medication use and scheduling. They also identify medication adherence barriers and communicate with patients and healthcare providers to ensure proper care.