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Patient Administration Officer - Full Time

Far North Day Hospital is an organisation where every voice counts, every employee is valued and where every patient matters.

An opportunity exists for an outstanding Patient Administration Officer to provide high-level administrative support to patients and members of the clinical and non-clinical teams. The role is based within the Front Office team and requires excellent customer service and attention to detail. 

Your role will include but is not limited to greeting and directing visitors of the hospital, admitting patients to the day surgery and Oncology Unit, document preparation, patient bookings, taking telephone enquiries and liaising with members of the multidisciplinary team.

Essential Skills and Qualifications

• Highly developed verbal and written communication skills and excellent interpersonal skills
• Impeccable personal presentation and attention to detail
• Outstanding time management and organisational skills including the ability to take initiative, application of problem-solving, and capability in decision making.
• Exceptional knowledge and application of customer service principles
• Demonstrated experience in Microsoft Office Suite

This position of (38 hours per week) will require the successful candidate to be available for work between 06:30 AM to 06:30 PM Monday to Friday.

Please note all applicants must currently possess the right to work in Australia.

Interviews will be undertaken as suitable candidates are identified as meeting the criteria for the interview. Please note only applicants shortlisted for an interview will be contacted.

To apply, submit your application via Seek.

Employer questions

Your application will include the following questions:

• Do you have experience in administration?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Patient Administration Officer?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?
• Do you have data entry experience?

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