About the role

This is a busy and rewarding role suited to someone who enjoys working in a fast-paced environment and takes pride in delivering high-quality administrative support and customer service. Working within an experienced and supportive team, you will play a key role in the day-to-day administration of a busy specialist practice, ensuring a high standard of service is delivered to patients and healthcare providers.

Key responsibilities

• Managing a high volume of incoming telephone enquiries
• Providing professional and empathetic customer service to patients and healthcare providers
• Accurate data entry and maintenance of patient records
• Processing administrative documentation and correspondence
• Liaising with patients, hospitals, doctors and health funds
• Assisting with billing and health fund enquiries
• Maintaining confidentiality and compliance with privacy requirements
• Supporting the day-to-day operations of the practice and assisting team members as required

About you

• Previous administration experience in a busy office environment
• Strong customer service and communication skills
• Excellent attention to detail and accuracy
• Well-developed organisational and time management skills
• The ability to multitask and manage competing priorities
• Strong computer literacy and confidence using a range of software systems
• A professional, reliable and team-oriented approach
• The ability to work both independently and collaboratively
• Integrity and discretion when handling confidential information
• Full working rights in Australia
• Ability to obtain a National Police Clearance

Benefits

• Full-time permanent position
• Stable Monday to Friday working hours
• Supportive team environment
• On-the-job training
• Convenient eastern suburbs location
• Opportunity to develop your skills within a specialist medical practice

About us

• Adelaide Anaesthetic Services is a specialist medical practice providing anaesthetic services across South Australia.

About the role

This is a busy and rewarding role suited to someone who enjoys working in a fast-paced environment and takes pride in delivering high-quality administrative support and customer service. Working within an experienced and supportive team, you will play a key role in the day-to-day administration of a busy specialist practice, ensuring a high standard of service is delivered to patients and healthcare providers.

Key responsibilities

• Managing a high volume of incoming telephone enquiries
• Providing professional and empathetic customer service to patients and healthcare providers
• Accurate data entry and maintenance of patient records
• Processing administrative documentation and correspondence
• Liaising with patients, hospitals, doctors and health funds
• Assisting with billing and health fund enquiries
• Maintaining confidentiality and compliance with privacy requirements
• Supporting the day-to-day operations of the practice and assisting team members as required

About you

• Previous administration experience in a busy office environment
• Strong customer service and communication skills
• Excellent attention to detail and accuracy
• Well-developed organisational and time management skills
• The ability to multitask and manage competing priorities
• Strong computer literacy and confidence using a range of software systems
• A professional, reliable and team-oriented approach
• The ability to work both independently and collaboratively
• Integrity and discretion when handling confidential information
• Full working rights in Australia
• Ability to obtain a National Police Clearance

Benefits

• Full-time permanent position
• Stable Monday to Friday working hours
• Supportive team environment
• On-the-job training
• Convenient eastern suburbs location
• Opportunity to develop your skills within a specialist medical practice

About us

• Adelaide Anaesthetic Services is a specialist medical practice providing anaesthetic services across South Australia.