Responsibilities

- First point of contact, to provide an outstanding level of customer service on the telephone or in person.

- Efficient management of all patient data, appointments, procedures, clinical files, correspondence, and accounts

- Schedule and manage of patient appointments.

- Co-ordinate referrals, scans, test results and other medical reports as required during patient's treatment

- Co-ordinate surgical bookings and theatre lists

- Liaise with other specialists and healthcare professionals

- Management of patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation, third party)

- Completion of end of day reconciliations (eftpos, credit card and cash)

- Editing and sending letters

- Ability to work across all our clinics, Auchenflower, Springfield.

We are looking for

- Previous administration experience essential

- High level of attention to detail and accuracy

- Exceptional verbal and written communication

- Ability to work well under pressure

- Excellent time management and organisation skills

- Previous experience working with Clinic to Cloud software is highly regarded

- Initiative and a pro-active attitude

- A problem solver who can think outside the square

- Excellent people skills to relate well to patients, staff and health care professionals

- Enjoy working in a team environment

Benefits

- Attractive, above the award salary 

- On the job training and support

- Team based environment

- No two days are the same