We are currently seeking motivated and enthusiastic Medical Administrators to join our friendly and supportive Hospital Administration team. This is an exciting opportunity to work across a variety of administrative departments within the clinic, where no two days are the same.

If you are professional, reliable, adaptable, and enjoy being part of a collaborative team, we’d love to hear from you.

What We’re Looking For

Essential Experience:

• Strong computer skills (Excel, Office, Outlook)
• Administrative experience

Personal Attributes:

• Excellent communication and customer service skills
• A positive and caring approach to patients and colleagues
• Ability to stay calm under pressure in a fast-paced environment
• Strong organisational skills and attention to detail
• Team player with a flexible and proactive attitude

Desirable (but not essential):

• Previous administrative experience in a healthcare/medical setting
• Knowledge of Medicare, DVA, and health funds
• Experience with WEBPAS and Xestro software

Key Responsibilities

• Provide exceptional customer service to patients and visitors
• Manage documentation and patient file requests efficiently
• Answer phones and respond to emails in a timely, professional manner
• Uphold patient confidentiality at all times
• Ensure accurate data entry and follow-up on documentation as required
• Support staff and patients to ensure a smooth flow of clinic operations

Why Join Us?

• Work in a professional, supportive, and caring environment
• Be part of a dedicated team making a meaningful difference in mental health care
• Enjoy the variety of working across multiple departments with opportunities to grow your skills
• Beautiful location – based on the stunning Southern Gold Coast, close to the beach, and great local cafés, offering a unique work-life balance
• Join a workplace that prides itself on a positive, team-focused culture where staff wellbeing and growth are supported

Additional Requirements

1. As a healthcare provider, vaccination requirements apply for this role (Measles, Mumps, Rubella, Varicella, Pertussis, Diphtheria, Tetanus, and Hepatitis B). Evidence of immunisation status will be required if you are the preferred candidate.