Medical Administrative Assistant at Greater Nashua Mental Health

Nashua, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

24.18

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Communication Coordination, Electronic Medical Records, Microsoft Office, Outlook, Word, Excel, Customer Service, De-escalation, Organization, Time Management, Multitasking, Flexibility, Judgment, Collaboration, Independent Work

Industry

Mental Health Care

Description

Description Nashua, NH Greater Nashua Mental Health is seeking a detail oriented, people focused Medical Administrative Assistant to support our Medical Services Team. In this role, you’ll manage patient scheduling, coordinate communication, and ensure providers have everything they need for effective patient care. Key Responsibilities • Schedule patient visits and ensure 95% of post-hospital discharges are booked within 7 days. • Manage appointment changes using the Just in Time scheduling system. • Handle incoming calls and route messages. • Coordinate medical document flow, including lab results and patient requests. • Support medical and nursing staff with mail processing, supply management, and general administrative tasks. Qualifications • High School Diploma or GED. • Experience with Electronic Medical Records (EMR). • Proficiency in Microsoft Office (Outlook, Word, Excel). • Strong customer service and de-escalation skills. • Excellent communication, organization, and time management abilities. • Ability to multitask, stay flexible, and exercise sound judgment. • Collaborative mindset and ability to work independently. Why Join Us? We value curiosity, teamwork, and a "can do" attitude. We offer a supportive environment plus competitive benefits: • Two health plan options • HRA, HSA, FSA • Dental & vision coverage • Life, AD&D, short/long-term disability • Accident & critical illness insurance • 403(b) with a 5% match • Generous earned time off + extended sick time • 10 paid holidays • Tuition reimbursement • Eligible for Public Service Loan Forgiveness & NH State Loan Repayment Salary Range: $17.59/hour – $24.18/hour Greater Nashua Mental Health is an Equal Opportunity Employer.

Responsibilities

The Medical Administrative Assistant will manage patient scheduling, ensuring timely booking for post-hospital discharges, and handle appointment changes using the Just in Time scheduling system. This role also involves coordinating communication, handling calls, processing medical documents, and supporting staff with general administrative tasks like mail and supply management.