About Us
The Huronia Nurse Practitioner-Led Clinic is a progressive, patient-centered healthcare organization committed to our vision of “Improving Health Together.” As a growing clinic, we value collaboration, adaptability, and innovation. Our team members are leaders in supporting a new model of care that emphasizes high-quality service, teamwork, and continuous improvement.
About the Role
We are seeking an experienced Administrative Assistant (Medical Office) to join our team. The successful candidate will bring a strong background in medical office administration, excellent organizational skills, and a passion for delivering exceptional patient service. This role is essential in ensuring smooth clinic operations, supporting our providers, and creating a welcoming environment for patients.

Key Responsibilities

• Provide front desk reception duties, including greeting patients, answering calls, and responding to inquiries.
• Schedule and manage appointments for multiple healthcare providers.
• Process and manage specialist referrals, including booking and patient communication.
• Handle incoming mail, faxes, prescriptions, and other documentation.
• Maintain accuracy and confidentiality in electronic medical records (EMR) systems (Telus PS Suites experience required).
• Support team meetings by organizing agendas, recording minutes, and distributing materials.
• Collaborate with the clinical and administrative team to ensure smooth daily operations.
• Assist the Business Operations Manager with additional tasks as assigned.
• Ensure infection control and safety standards are met within the clinic.

Required Qualifications

• Minimum 2 years of receptionist/administrative experience in a medical office (required).
• Proficiency in Telus PS Suites EMR.
• Demonstrated experience scheduling for multiple providers in a fast-paced medical setting.
• Strong computer skills: Microsoft Office (Word, Excel, Outlook) and general office software.
• Exceptional communication, organizational, and problem-solving skills.
• Ability to work both independently and as part of a team in a dynamic healthcare environment.
• Current immunization record, Accessibility Training, WHMIS, and Mask Fit testing (provided if not in place).
• Vulnerable sector police clearance (required).
• Reliable transportation to the Horseshoe Valley clinic location.

What We Offer

• Competitive salary: $42,519 per year
• Comprehensive benefits package (after 3-month probation)
• Pension plan
• Paid vacation based on experience/education
• Casual dress and supportive team environment
• On-site parking
• Wellness program and staff events

• Provide front desk reception duties, including greeting patients, answering calls, and responding to inquiries.
• Schedule and manage appointments for multiple healthcare providers.
• Process and manage specialist referrals, including booking and patient communication.
• Handle incoming mail, faxes, prescriptions, and other documentation.
• Maintain accuracy and confidentiality in electronic medical records (EMR) systems (Telus PS Suites experience required).
• Support team meetings by organizing agendas, recording minutes, and distributing materials.
• Collaborate with the clinical and administrative team to ensure smooth daily operations.
• Assist the Business Operations Manager with additional tasks as assigned.
• Ensure infection control and safety standards are met within the clinic