About the Role

We are seeking a compassionate, friendly, and reliable part-time 32 hours/week Medical Administrative Assistant to support the day-to-day operations of our specialist clinic.

This role is ideal for someone with excellent communication skills, a calm and skilled manner, strong attention to detail, and the ability to manage multiple administrative tasks efficiently in a busy healthcare environment.

You will play an important role in ensuring smooth clinic operations while providing a high standard of service and support to patients, doctors, and the wider healthcare team.

Working Hours

Monday to Thursday

32 hours per week

Between 8:00am – 6:00pm

What You’ll Be Doing

- Managing front desk and administrative operations to support daily clinic activities

- Preparing medical correspondence, reports, and documentation

- Supporting doctors and clinical staff with administrative tasks

- Assisting with clinic workflow improvements and service expansion initiatives

- Maintaining accurate patient information and ensuring compliance with healthcare standards Supporting the training and onboarding of reception staff as required

- Assisting with maintaining quality standards and efficient administrative processes within the practice

- Scheduling and coordinating patient appointments

- Managing patient records while maintaining confidentiality and privacy requirements

- Processing Medicare billing, private health insurance claims, and patient payments

- Liaising with patients, specialists, hospitals, and external healthcare providers

What We’re Looking For

- Minimum 2 years’ experience as medical administrative assistant or a similar healthcare administration role

- Experience working in private specialist rooms is highly desirable but not essential

- A willingness to learn, develop new skills, and grow with the clinic

- Proven experience with Medicare billing and private health insurance claims

- Strong organisational and time management skills with excellent attention to detail

- Excellent communication and interpersonal skills

- A patient-focused approach with genuine care, empathy, and professionalism

- Ability to work independently while contributing positively to a small team environment

- Commitment to maintaining patient confidentiality and privacy at all times