Medical Administrative Assistant at Orthopedic Assoc of Hartford P

Hartford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Surgical Scheduling, Triaging Calls, Pre-certifying Procedures, Patient Confidentiality, Epic, Communication, Customer Service, Medical Terminology, Problem-Solving, Organizational Skills, Multi-tasking, Teamwork, Phone Management, Transportation

Industry

Medical Practices

Description

Description Established in 1970, Orthopedic Associates of Hartford, P.C. is one of the area's largest and most respected orthopedic specialty groups. In support of high-quality patient care, we are currently seeking an experienced Medical Administrative Assistant (MAA) to support our Physicians. The MEA will be required to travel to several of our suburban locations weekly. Fast paced and challenging, you will interact with our physicians, patients, and other departments to provide the highest level of care for our patients. The MAA's primary purpose is to provide administrative support to our physicians and create an exceptional experience for the patient. Functions of the job include, but may not be limited to: Scheduling office visits, ancillary tests Heavy surgical scheduling Triaging calls Pre-certifying procedures and tests Answering a heavy volume of telephone calls Obtaining and/or verifying patient demographic information including health history and insurance information Checking out patients Scanning Ensuring patient confidentiality Working Epic queue's Regular communication with clinical and administrative staff Travel between our various sites is required Placing order, refill request Our ideal candidate will be energetic and enthusiastic, able to demonstrate a mature, dependable, and responsible approach while effectively assisting the physician’s practice in all interactions, be a highly committed team player, a proactive self-starter, dependable, and able to be flexible in a changing environment. Excellent customer service. PM22 Requirements Requirements of this position include, but may not be limited to: At least two- three years of experience in a medical/surgical office Excellent computer skills, including Epic and working with Epic queues Superior written, oral communication, and customer service skills; able to communicate empathetically Familiarity with medical terminology and coding Strong problem-solving skills Excellent organizational skills, detail oriented and able to prioritize and multi-task Able to follow written and verbal directions Ability to work collaboratively and efficiently within a team Able to manage multiple phone lines simultaneously A valid driver's license and reliable transportation for travel between our office locations. PM22

Responsibilities

The primary purpose of the Medical Administrative Assistant is to provide administrative support to physicians and ensure an exceptional patient experience, which includes scheduling office visits, handling heavy surgical scheduling, and triaging calls. Functions also involve pre-certifying procedures, managing patient demographics and insurance information, checking out patients, scanning documents, and ensuring patient confidentiality.