Overview:
OBGYN South, a Partner Practice of Together Women’s Health, is seeking a full time Administrative Assistant to join their growing team.
The Administrative Assistant is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. This role is also responsible for utilizing the Electronic Health Record system in a professional and efficient manner.

Responsibilities:

• Completing and updating patients’ insurance information with accuracy and efficiency
• Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients’ visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collect co-pays and deductibles as directed by the billing policies
• Schedule appointments for the patients at one of office sites and / or diagnostic departments

Qualifications:

• Must have a strong commitment to providing exceptional service and ensuring each patient’s encounter with our practice is professional, warm and caring and has met their needs. Experience in a medical setting preferred. New graduates from a certified medical assistant / receptionist program welcome
• Previous customer service experience required
• 1 year previous medical office experience preferred
• Strong communication skills both oral and written

• Completing and updating patients’ insurance information with accuracy and efficiency
• Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients’ visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collect co-pays and deductibles as directed by the billing policies
• Schedule appointments for the patients at one of office sites and / or diagnostic department